Quidco/plusnet not honouring reward card

Ungnome

I signed up for a plusnet broadband package via quidco Compare, where a cashback amount plus a plusnet reward card was offered.

 The cashback has tracked but i didn't receive the reward card, I contacted quidco who told me Plusnet provide this so I should contact them. Since then I have been constantly passed between the two companies, with both denying they supply the reward card.  Last time I checked this was still being advertised on quidco, and after some googling I've seen others having this same issue.

 Has anyone had any luck resolving this or any advice as I am at a loss. I dont know why they continue to advertise it if there is no intention of fulfilling it (well I do, go get customers!)

JJ_Egan

Post link to offer

Ungnome

I can't post a link to the exact offer as it's through quidco compare, so it shows a list of offers from different retailers 

https://broadband.quidco.com/broadband/?ref3=3824989x409834295

JJ_Egan

Offer reads as from Plusnet and once BB activated you should recieve an email claim form . Usually via your sign up email address .

Browntoa

Closing thread as there is a long running Quidco question and answer thread on the shopping part of the forum