RBS.co.uk keeps your data active after account close.

charb87

EarthBoy said:

someone said:

10 years seems excessive and beyond many statutory requirements. Are you sure you don't have any products with RBS (or NatWest?)? Mabe an old savings account with a nil balance?

Ten years is nothing.  First Direct keep records of former customers going back to 1 October 1989, i.e. when they first opened for business.  Their joining bonus is for first-time customers only, so if you've ever had a previous account with them they will have a record of you.

Records of customers and the data they hold on you are two seperate things if i am not mistaken?

Have nothing wrong with my name being held on a database forever, its the data (ie : security questios/ passwords)

I believe that data protection act needs looking at again and ammending espeically with all the huge data leaks we have seen over the years.

I dont even enjoy letting sites have my cookies though

surreysaver

RG2015 said:

someone said:

10 years seems excessive and beyond many statutory requirements. Are you sure you don't have any products with RBS (or NatWest?)? Mabe an old savings account with a nil balance?

There will not be any connection between data held at RBS, NatWest any other RBS/NatWest Group companies such as Ulster Bank.

I disagree with that, as I have to use different email addresses for both organisations, otherwise their computers get confused

Eco_Miser

charb87 said:

EarthBoy said:

someone said:

10 years seems excessive and beyond many statutory requirements. Are you sure you don't have any products with RBS (or NatWest?)? Mabe an old savings account with a nil balance?

Ten years is nothing.  First Direct keep records of former customers going back to 1 October 1989, i.e. when they first opened for business.  Their joining bonus is for first-time customers only, so if you've ever had a previous account with them they will have a record of you.

Records of customers and the data they hold on you are two seperate things if i am not mistaken?

Have nothing wrong with my name being held on a database forever, its the data (ie : security questios/ passwords)

I believe that data protection act needs looking at again and ammending espeically with all the huge data leaks we have seen over the years.

I dont even enjoy letting sites have my cookies though

No, your name is personal data about you, as is your date of birth (and both would be needed to properly identify you as neither are unique in themselves).

Your passwords, and maybe your security answers, however, should be unique to that site, and therefore of no use to a hacker, since the accounts themselves have been closed.

charb87

damn so me using my same security question answer is not advisable :O

Eco_Miser

Certainly some people use totally fictitious answers.

Also don't always choose the same questions if you have a choice.