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Ppi claims

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Asking for my mum. She had a phone call from the bank last Year saying that my dad now deceased(10 years ago)had took out 3 ppi claims which she didn't know about. The bank sent her all the paperwork and she sent it back off. She rang the bank back but they wouldn't tell her what these claims were. Any idea how much she will get back please 
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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    edited 1 March 2021 at 12:42PM
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    Nothing unless the complaint or claim is successful. Which one was it?

    What is this paperwork that she just returned to them?
  • dunstonh
    dunstonh Posts: 117,124 Forumite
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    As your dad has been deceased for over 10 years, the case would likely have closed a long time ago.
    When did your mum return the paperwork?  Was she executor of the estate?

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Vikki81
    Vikki81 Posts: 5 Forumite
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    She returned all paper work the solicitor sent her not the bank I said that wrong. Its the solicitor that felt with the will. They said that there was 3 ppi claims 
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    edited 1 March 2021 at 3:13PM
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    Claims or complaints?

    What paperwork?
  • Vikki81
    Vikki81 Posts: 5 Forumite
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    Don't think I said complaints I said claims 
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    edited 1 March 2021 at 4:16PM
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    Then if you father made a claim on all his policies ten years ago, they would have paid out or have been declined. 

    The amount would have depended on the time for which he was unemployed, sick, etc and in line with the policies. 

  • dunstonh
    dunstonh Posts: 117,124 Forumite
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    Vikki81 said:
    Don't think I said complaints I said claims 
    If he was claiming on the policy then it would end with his death.    PPI doesn't cover death.    It pays out on redundancy or the inability to work and be paid due to accident or sickness.     So, from what you are saying, he made claims on the policy 3 times. 

    What is strange is why you would need to fill out paperwork or be involved in a claim that would have been closed off over a decade ago.

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Vikki81
    Vikki81 Posts: 5 Forumite
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    My mother filled in solicitors paperwork the ppi claims were from the Royal Bank of Scotland. My father died of bowel cancer 
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Until you find out what paperwork your mother completed, there's no further light that can be shed on this.
  • dunstonh
    dunstonh Posts: 117,124 Forumite
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    Vikki81 said:
    My mother filled in solicitors paperwork the ppi claims were from the Royal Bank of Scotland. My father died of bowel cancer 
    Why would you fill out solicitors paperwork on an insurance claim when the claiment died over a decade ago?
    Are you sure it was about claiming on the policy and not complaining?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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