Calling the chain?

NI_Sense

Hi. 
I'm selling my house and buying another at the same time. In a 4 person chain. Interested to know if anyone has experience or see the benefits of communicating directly with their buyer and/or vendor to resolve issues and keep things moving.  My current line of communication via my EA is vague at best.

Thanks in advance.

hippocrates1

NI_Sense said:

Hi. 
I'm selling my house and buying another at the same time. In a 4 person chain. Interested to know if anyone has experience or see the benefits of communicating directly with their buyer and/or vendor to resolve issues and keep things moving.  My current line of communication via my EA is vague at best.

Thanks in advance.

I wouldn’t bother unless your solicitor is blaming their solicitor for something and you want to get to the bottom of it.

parkingadvice1212

I don't have the contact details of anyone in the chain except the estate agent.

dimbo61

Some people are happy to talk direct to the people they are buying from or selling too while others prefer to pay for the professionals to do this.
The estate agents have a buyer for your home ( job done ) and you have found a property you like via another estate agents ( online or on the high street )
However they know very little about the properties ! Freehold/Leasehold, Council Tax, Good schools, Neighbour issues, What is included in the sale etc

Best to speak/email your own local solicitor who has a legal obligation to do due diligence !
They will do the legal work, surveyor to do the survey, etc.
Some nervous buyers could be ringing YOU daily about little things which are best put in writing from the solicitors.
Good luck in getting exchange/completion by 31st of March

Jaynorth_2

I think it depends on the issues that you encounter with your buyer and possibly seller. If it is basic questions that keep on coming back to you through your solicitor from your buyer then it might help to have direct contact with them or possibly invite them round for another viewing to clarify a problem that maybe came up in the survey or anything else. 

I think because of the short time left before the stamp duty deadline ends you need to really keep things moving and make sure that your buyer and the seller of your purchase are still committed to the transaction and in my experience the only way of ensuring this is by speaking to them directly and listening very closely to their responses.

If your buyer becomes nervous and keeps ringing you at least you know he/she is nervous and it gives you the opportunity to react early and resolve any issues rather than hearing about it the week before you are due to exchange at which point it is too late to do much.

Irishpearce26

I think firstly it depends if your buyer/seller want you to have their number, the EA cant give it to you without their permission unless you drive to the house and knock on the door which they may not like either.

Its usually best to leave it to your solicitors to make sure nothing is lost in translation the term too many cooks springs to mind. I usually only get the vendors number if i want to discuss buying anything in the house or if I want to sell them anything.