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Virgin Media

Hello - am due a upgrade with Virgin media as currently pay £30 per month which will change to £60 per month and looking for what best deals there are being an existing customer to get best value for money, broadband is good and so are speeds but TV package is minimal. Customer service very limited 

Comments

  • Do you need the TV package?
    If fibre only a good deal would be between £17-£24 for 50/100mb broadband.
  • Neil_Jones
    Neil_Jones Posts: 9,747 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Lucass900 said:
    Hello - am due a upgrade with Virgin media as currently pay £30 per month which will change to £60 per month and looking for what best deals there are being an existing customer to get best value for money, broadband is good and so are speeds but TV package is minimal. Customer service very limited 
    Figure out what TV you watch  If bulk of it is BBC or Freeview channels (or on demand using iPlayer and what not), then stop paying for TV and use Freeview.
  • Gary1963
    Gary1963 Posts: 287 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I am on £14.20 for M100. 
    Haggle!
  • dera2005
    dera2005 Posts: 13 Forumite
    Part of the Furniture First Post Combo Breaker
    edited 25 February 2021 at 10:59PM
    I recently got their mail shot saying my price was going up by 4 pounds. I called them and said i wanted to change my package I managed to cancel my phone and my TV package and move the Broadband from 350 to 200mbps and get this for a price of £15.50 down from £62.00 on my remaining 18 month term. I could of moved to a 30-day rolling contact but this would of meant paying full price for the 200MB service. So happy to stay on my existing 18 month term. it runs out next March anyway.
  • Gary1963 said:
    I am on £14.20 for M100. 
    Haggle!
    With who?
  • dera2005 said:
    I recently got their mail shot saying my price was going up by 4 pounds. I called them and said i wanted to change my package I managed to cancel my phone and my TV package and move the Broadband from 350 to 200mbps and get this for a price of £15.50 down from £62.00 on my remaining 18 month term. I could of moved to a 30-day rolling contact but this would of meant paying full price for the 200MB service. So happy to stay on my existing 18 month term. it runs out next March anyway.
    Is that with virgin?
  • Gary1963
    Gary1963 Posts: 287 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Gary1963 said:
    I am on £14.20 for M100. 
    Haggle!
    With who?
    Virgin Media
  • Anyone know how the Virgin media 360 upgrade works? Been told its a free software upgrade with a £24.99 charge for a new remote. Is this correct?

    Thanks
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