No channels freeview tuning?

ben100000

I'm not receiving any channels when tuning freeview on any of my TVs in my house. I haven't tried to tune them for a couple of months but they did all receive channels before that but now nothing, any ideas & what it should cost if I did call out an aerial company?

molerat

If you are unable to receive on several TVs it would seem to point to an aerial problem.  Does the aerial look OK ? Do you have a distribution amplifier splitting the signal to the different points ? What were you receiving before you tried to retune them, why did you try to retune ?

ben100000

molerat said:

If you are unable to receive on several TVs it would seem to point to an aerial problem.  Does the aerial look OK ? Do you have a distribution amplifier splitting the signal to the different points ? What were you receiving before you tried to retune them, why did you try to retune ?

Yes the aerial looks ok & I do have a distribution amplifier. I was receiving every channel on the freeview fine before then one day every channel just received nothing so that's why I tried retuning & even after that it's still getting no channels.

Mister_G

Distribution amplifiers do fail (lightning strikes are one cause).  It's quite often the power supply that fails (unless it's been turned off in error?).  Where is it located?  Does it have any lights on it?  You may be able to test it if you can get to where the cable from the aerial plugs into it and check if there's a signal there.

james_smitha

do any neighbours use Freeview, check with them

Rodders53

I'd agree with Mister_G's diagnosis of a fault with the amplifier and/or it's power supply

But it may also be a simple poor connection on the input to said amplifier from the aerial cable.  Remaking that might effect a cure.  Also (label all cables first) it's perhaps possible to connect aerial cable to one outlet (bypassing the amplifier) by using a cable joiner (double-ender) and if that works prove that the amp has failed.

Never, ever retune when a fault develops. 
It loses the tuning 'placeholders', hinders diagnosis of the fault and makes rectification much more difficult!

coffeehound

It might be worth obtaining a cheap signal meter now

ben100000

Mister_G said:

Distribution amplifiers do fail (lightning strikes are one cause).  It's quite often the power supply that fails (unless it's been turned off in error?).  Where is it located?  Does it have any lights on it?  You may be able to test it if you can get to where the cable from the aerial plugs into it and check if there's a signal there.

The amplifier is in the loft & it did have a red power light that was on. Sorry how do I test the aerial plugs?

Bigphil1474

Plug the aerial directly into a device instead of the amplifier- preferably a small tv so you don't break your neck carrying it up. If the signal from the aerial is fine, then the amplifier is the issue.