No hot water help!

jacobi1

Hi can anyone help?

How can I get my landlord to fix our hot water? It stopped working so we got in touch and he sent round a guy who re-set the switch this made the heater work again for a short time but then the same thing happened again. No hot water.

The landlord is now saying that he's sent someone round so now its up to us to sort out. I have noidea how to do this. I don't really understand how it works just that when we turn on the hot taps cold water comes out. There's a tank in the cupboard that I think is where the hot water comes from but no idea how it gets hot

What should we do? We always pay our rent on time and now when we need something fixing he just does not help! Should we stop paying rent till it's fixed or can we get someone in (who?) and take the money off our rent. help!

anselld

https://england.shelter.org.uk/housing_advice/repairs/doing_the_repairs_if_your_landlord_wont
... follow all steps meticulously before withholding rent.

dimbo61

Write a letter with pen and paper or type out a letter on the computer and print off 2 copies.
Send one with proof of posting ( Not recorded delivery ) to your landlord asking him to fix the heating 
It's his responsibility  to provide hot water and heating .

Slithery

Is this your landlord?
https://forums.moneysavingexpert.com/discussion/6243559/tenants-electrical-problems/

theartfullodger

dimbo61 said:

Write a letter with pen and paper or type out a letter on the computer and print off 2 copies.
Send one with proof of posting ( Not recorded delivery ) to your landlord asking him to fix the heating 
It's his responsibility  to provide hot water and heating .

Indeed: Use Shelter draft letter about reporting repair issues from ling above.  Copy also to any letting agent and keep a copy.  Email landlord if that's possible, and agent.

No kettle or hob in the property?

TadleyBaggie

A whoosh is order I suspect for a number of posters....

jacobi1

dimbo61 said:

Write a letter with pen and paper or type out a letter on the computer and print off 2 copies.
Send one with proof of posting ( Not recorded delivery ) to your landlord asking him to fix the heating 
It's his responsibility  to provide hot water and heating .

I've done all that but he says he sent someone to fix it so he's done what he has to do. If I want anything extra I have to do it myself.

hazyjo

jacobi1 said:

dimbo61 said:

Write a letter with pen and paper or type out a letter on the computer and print off 2 copies.
Send one with proof of posting ( Not recorded delivery ) to your landlord asking him to fix the heating 
It's his responsibility  to provide hot water and heating .

I've done all that but he says he sent someone to fix it so he's done what he has to do. If I want anything extra I have to do it myself.

Did you read the Shelter link?

HampshireH

Slithery said:

Is this your landlord?
https://forums.moneysavingexpert.com/discussion/6243559/tenants-electrical-problems/

Was going to write the same thing. Be interesting to know!

If nothing else least the OP can read about how the landlord should be behaving 

brianposter

Ask the neighbours if they know of a good plumber and pass anything you learn to your landlord.

greatcrested

It's hard to understand how entitled some tenants feel.

Your tenancy is secure ad you have protected rights to live there. The landlord has sent round a contractor to help you with your issue. What more do you expect/want?

Tenants should take a degree of responsibility for their homes just as any self-respecting person takes responsibility for various aspects of their life.

The internet these days abounds with sources of information, and utube clips on 'how to....' do/fix just about anything.