sky price hike

aayush

hi 
I hear the above but seem not sure how they justify this as I am on 2 furloughs and am only seeing repeats which I watch in my last furlough on March 20 till July 20 I called them but was not able to get an answer apart from will transfer you another dept the should be able to help I was already waiting for 30 mins to speak to someone I asked can the call me back to discuss as in contract till Sept 21 or Oct 21 and think this not on can some help

Neil_Jones

aayush said:

hi 
I hear the above but seem not sure how they justify this as I am on 2 furloughs and am only seeing repeats which I watch in my last furlough on March 20 till July 20 I called them but was not able to get an answer apart from will transfer you another dept the should be able to help I was already waiting for 30 mins to speak to someone I asked can the call me back to discuss as in contract till Sept 21 or Oct 21 and think this not on can some help

If this is for TV then you cannot cancel.  That's what you agreed to when you joined.  If you're on furlough that's unfortunate, but its not Sky's fault.

Unfortunately a large chunk of TV is always going to be repeats.  That's sort of how the system works.  Its pointless making brand new TV programmes that will only air at 3am when the bulk of the viewership is available 6-10pm.  Sky don't control the content of 99% of the channels, so I don't really see what good its going to do phoning up customer services and saying the service is full of repeats.

If you're not happy with Sky, phone them up in September and say I want out.

JJ_Egan

Then you can use Freeview and watch even more repeats .

moneysavinghero

They don't need to, or care about, justifying it. All they want is your money and you agreed to pay them money + any extra money they may decide to charge you during the contract. Cancel in September.

Brewer20

I've just signed up with Sky from Virgin, yep it's the same old tripe, repeats etc but I didn't expect anything more or less from their basic TV channels.
Nope I've switched for the extra content they can provide over VM (on price mainly)  the sports, movies and when I get fed up I'll probably just give it all up and go Freeview only.
You sign up knowing this and I also know that the price will increase during my 18 month contract, great if you can negotiate a discount in contract, definitely hope so out of contract or you leave.

UncleZen

As my sky BB reliability is poor, I will jump at this opportunity to bail out of the contract and move elsewhere

JJ_Egan

So who would you move to and expect a more reliable service  ?

[Deleted User]

What happened to Freesat, FreeView, Netflix, Amazon Prime Video, Virgin Media....?

Neil_Jones

SidneySledgeHammer said:

As Sky are increasing charges at more than inflation (at least 5%) - anyone who is unhappy has the right to cancel their contract.....

But where else is there ? Sky has a virtual monopoly in TV

No you don't have the right to cancel the TV part of it due to a price rise. The T&Cs say they can increase charges by up to 10%.

The Broadband/phone line - yes, most probably, AFAIK Sky don't have a "3.9%+CPI" clause (yet) for those packages.

Re: TV - Pay TV is expensive, it always has been.  You can move to Virgin or jack the lot in and stick with Freeview.  Depends whether you watch Cinema/Movies/binge on Box sets.  If you don't do any of that and you're happy for your films to be served by Film4, Talking Pictures and the Sony movie channels on Freeview, its pointing paying anything for Sky.