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Car Written Off - Lousy Deal from LV

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  • AdrianC said:
    That is all before you take into account any of the costs incurred as a consequence of being left without a car
    Which are a totally separate part of the claim to the value of the car. What are you proposing as your losses?

    Presumably, you were offered/provided a loan car until such time as the write-off was decided and a settlement value offered?

    The fact it's taken you six months and counting to agree that settlement value - when we're only talking about a £700 difference - is neither relevant to any payout you would be due, nor is it likely to be seen as reasonable.

    How hard have you tried to mitigate your losses in this regard?
    Steady on. I had a loan car for a week.   LV paid what they considered my car to be worth some time ago.  It was two days ago that I got a response from the Ombudsman saying they cannot help as I am not a customer of LV.  Just a victim.  I get nothing for the other costs.  As far as I know other costs are a write off.  Like my car you might say.  Who cares what I mitigate?  Certainly not LV.

    I'm pointing out that apart from the car, on which I am heavily out of pocket, there are other costs that I will never be compensated for.   Is that somehow a terrible thing to say?  Am I being 'pernickity' again? 
    But you haven't exactly mitigated your loss by insuring a car that was a write off in August 2020. 
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    RedditchResident said:
    unwarranted cars with no service history etc, nobody on the forum has offered any evidence to suggest I might be wrong about the valuation.  On what grounds am I wrong?  Because LV say so?  
    So what warranty did your car have?

    You havent provided, as far as I can see, the variant, year of manufacture or mileage for anyone to give definitive comparisons. You are skeptical of what state a private sale car is really in but had you decided to sell your car that day rather than drive it then your potential buyers would have the same thoughts about your car. 
  • Sandtree said:
    RedditchResident said:
    unwarranted cars with no service history etc, nobody on the forum has offered any evidence to suggest I might be wrong about the valuation.  On what grounds am I wrong?  Because LV say so?  
    So what warranty did your car have?

    You havent provided, as far as I can see, the variant, year of manufacture or mileage for anyone to give definitive comparisons. You are skeptical of what state a private sale car is really in but had you decided to sell your car that day rather than drive it then your potential buyers would have the same thoughts about your car. 
    I did, go back over the thread.  57 plate, comfort pack, diesel, 150,000 miles.  I'll ignore the silly bit.  
  •  
    But you haven't exactly mitigated your loss by insuring a car that was a write off in August 2020. 
    Now I'm really bewildered.  I said I insured nothing.  No insurance policy on anything.  
  • AdrianC said:
    RedditchResident said:
    LV paid what they considered my car to be worth some time ago.
    Ah, so the claim was actually closed back in August...?
    You sort of forgot to mention that bit.

    Read the thread.  The question was specifically asked and answered.  
  •  
    So what warranty did your car have?
    Just to be clear, if I understand you correctly you are of the view that I should accept an unwarranted car with no service history,  Correct?  
  •  
    But you haven't exactly mitigated your loss by insuring a car that was a write off in August 2020. 
    Now I'm really bewildered.  I said I insured nothing.  No insurance policy on anything.  
    So you cancelled the policy without informing them of the accident. I'm sure they
    l be bending over backwards to help you now. LV assessed the car at £1800 I can see your insurance company doing the same and deducting your excess. 
  •  
    But you haven't exactly mitigated your loss by insuring a car that was a write off in August 2020. 
    Now I'm really bewildered.  I said I insured nothing.  No insurance policy on anything.  
    So you cancelled the policy without informing them of the accident. I'm sure they
    l be bending over backwards to help you now. LV assessed the car at £1800 I can see your insurance company doing the same and deducting your excess. 
    So now you have changed tack.  Now it isn't about mitigating anything its about finding some other grounds for slamming me.  Like I said, LV gave me the steer to not involve my insurance company.  So I called and cancelled the insurance.  I said it was no longer roadworthy.  I smell a lot of vested interests in the responses to this thread.  Remarkable knowledge of the insurance industry.  Outrageous attempts to justify it.  Why shouldn't I pick up some crap from a junkyard and be content with that?  Etcetera.  Except from the ordinary punters who have been through the same experience.  

    I think I'm getting the hang of it.
  •  
    But you haven't exactly mitigated your loss by insuring a car that was a write off in August 2020. 
    Now I'm really bewildered.  I said I insured nothing.  No insurance policy on anything.  
    So you cancelled the policy without informing them of the accident. I'm sure they
    l be bending over backwards to help you now. LV assessed the car at £1800 I can see your insurance company doing the same and deducting your excess. 
    So now you have changed tack.  Now it isn't about mitigating anything its about finding some other grounds for slamming me.  Like I said, LV gave me the steer to not involve my insurance company.  So I called and cancelled the insurance.  I said it was no longer roadworthy.  I smell a lot of vested interests in the responses to this thread.  Remarkable knowledge of the insurance industry.  Outrageous attempts to justify it.  Why shouldn't I pick up some crap from a junkyard and be content with that?  Etcetera.  Except from the ordinary punters who have been through the same experience.  

    I think I'm getting the hang of it.
    So by not being honest with your insurance company you've created yourself another problem. Time to accept the £1800 and move on. 
  • neilmcl said:

    No, the bottom line is you feel cheated, which isn't the same thing and tbh you've failed to convince anyone here that you have enough evidence to show your car is considerably worth more than the valuation you were given. You clearly are not going to accept this so you should follow the advice given earlier and take it up with your own insurer to see if you can get a better payout.
    "Everyone says 'prove your car was worth more'.  I can.  The records for the car testify to exceptionally high standards of maintenance.  The actual car testifies to the fact that pre collision it was perfect.  It therefore qualified as above average.  Allow for high mileage and maybe you can argue it comes back down to average per the guides used by LV.  That's still 2500 pounds. "

    Nothing to do with what I feel.   Factual, not subjective.  So far none of you seems to want to contest that.  I understand your dilemma.
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