Advantage gold account
in Reclaim Bank & Credit Card Charges
5 replies 102 views
Hi, I'm looking for some advice, I called natwest today and asked for the date my advantage gold account was opened, they gave me a date in 2004 which would have made me 17, and I know I opened this account after being persuaded and misled by a staff member, this was my first and only account I have ever opened, without my parents present, I have put forward a complaint using money saving expert website for help, but I have lack of documentation as it was 17 years ago, all I have is the statements that show the payment each month, I've been paying £15-£18 a month for 17 years, and I had no idea and could cancel at anytime, if they come back with a no, due to the time I've had the account is it possible for me to claim purely due to my age, I asked the lady on the phone how old you have to be to open such account and she replied 18, so surely they were in the wrong from the very start and can't get out of it, any advise or opinions?
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