What is the difference between Amazon and Amazon?

MattMattMattUK

aitkegs said:

Aylesbury_Duck said:

You're objecting about the wrong party.  This is your relatives' fault for not checking.  I don't see why Amazon.com should have any obligation to swap funds with Amazon.co.uk any more than if your relatives had sent you, for example, a region-locked technical item you couldn't use in the UK, despite it being badged by a global brand.

Not really the point to be honest - if there were any warning on either site then I would agree - but there isn't.  And what's the big deal about getting a refund - .com advisers say it's such an easy process - I wish it were when it comes to actually trying to get it.

So, you want a warning when buying a voucher in USD on Amazon.com that states that you can not use that in another country, in another currency? Are you trying to get a refund as the non-purchasing party, or is the relative who purchased the voucher trying to get a refund?

Lomast

aitkegs said:

Aylesbury_Duck said:

You're objecting about the wrong party.  This is your relatives' fault for not checking.  I don't see why Amazon.com should have any obligation to swap funds with Amazon.co.uk any more than if your relatives had sent you, for example, a region-locked technical item you couldn't use in the UK, despite it being badged by a global brand.

Also in reference to your comment on the logo - if I go into a MacDonalds - I don't expect to be greeted by a KFC menu!

I belive around 80% of uk macdonalds are actually franchises therefore a different  company entirely so that argument does not really help your point

powerful_Rogue

aitkegs said:

Aylesbury_Duck said:

You're objecting about the wrong party.  This is your relatives' fault for not checking.  I don't see why Amazon.com should have any obligation to swap funds with Amazon.co.uk any more than if your relatives had sent you, for example, a region-locked technical item you couldn't use in the UK, despite it being badged by a global brand.

Not really the point to be honest - if there were any warning on either site then I would agree - but there isn't.  And what's the big deal about getting a refund - .com advisers say it's such an easy process - I wish it were when it comes to actually trying to get it.

So why didn't your relatives order the voucher from https://www.amazon.sg/ if that's the case?

powerful_Rogue

George_Michael said:

powerful_Rogue said:

aitkegs said:

Thanks - but I do object to the excessive shipping costs when compared to posting the same/similar item from the UK.

In fairness it does have a lot further to travel!

However, somethings do work out cheaper even with the shipping costs and 20% tax.

Agreed.
I often buy goods from Amazon.com and these are either items that can't be bought in the UK or which are far cheaper in the USA.
Postage is reasonable ( normally about $6 to $8 for small items) and generally takes about 7 to 10 days to arrive.
I've not ordered anything since the low value consignment relief was removed but checking on  the Amazon website, prepaying  the VAT is easy enough. 

Exactly. We all have guily pleasures, one of mine is collecting Monopoly sets! Trying to get the one I want in the UK is impossible, and going for £80-£190 on ebay.

£29.90 delivered from USA Amazon including postage and taxes, ordered on the 10th Feb, delivery on the 22nd Feb. Cheaper then what it did sell for in the UK when it was available!

George_Michael

aitkegs said:

Not really the point to be honest - if there were any warning on either site then I would agree - but there isn't.  And what's the big deal about getting a refund - .com advisers say it's such an easy process - I wish it were when it comes to actually trying to get it.

But there is a warning on the Amazon.com website and this is clearly shown on the giftcard section.
Amazon.com Gift Cards

Gift Cards

Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites as provided in the Amazon.com Gift Card Terms and Conditions. To purchase a gift card for Amazon's website in another country, please visit: Amazon.ca, Amazon.cn, Amazon.fr, Amazon.de, Amazon.in, Amazon.it, Amazon.jp, Amazon.uk, or Amazon.es.

Even if this was missed, surely the fact that the gift voucher was clearly shown as being for $US and this isn't the currency used in the UK should have been enough.

Aylesbury_Duck

aitkegs said:

Aylesbury_Duck said:

You're objecting about the wrong party.  This is your relatives' fault for not checking.  I don't see why Amazon.com should have any obligation to swap funds with Amazon.co.uk any more than if your relatives had sent you, for example, a region-locked technical item you couldn't use in the UK, despite it being badged by a global brand.

Not really the point to be honest - if there were any warning on either site then I would agree - but there isn't.  And what's the big deal about getting a refund - .com advisers say it's such an easy process - I wish it were when it comes to actually trying to get it.

You expect every domain of every international company to carry a warning about the differences in their company status?  Right.

As for the refund, that is up to your relatives to sort out because you have no rights, and will depend on the terms of the conditions of the site they purchased from.

Aylesbury_Duck

aitkegs said:

Aylesbury_Duck said:

You're objecting about the wrong party.  This is your relatives' fault for not checking.  I don't see why Amazon.com should have any obligation to swap funds with Amazon.co.uk any more than if your relatives had sent you, for example, a region-locked technical item you couldn't use in the UK, despite it being badged by a global brand.

Also in reference to your comment on the logo - if I go into a MacDonalds - I don't expect to be greeted by a KFC menu!

That's a pretty silly analogy that suggests you still don't understand the reason behind your problem.

aitkegs

Aylesbury_Duck said:

aitkegs said:

Aylesbury_Duck said:

You're objecting about the wrong party.  This is your relatives' fault for not checking.  I don't see why Amazon.com should have any obligation to swap funds with Amazon.co.uk any more than if your relatives had sent you, for example, a region-locked technical item you couldn't use in the UK, despite it being badged by a global brand.

Also in reference to your comment on the logo - if I go into a MacDonalds - I don't expect to be greeted by a KFC menu!

That's a pretty silly analogy that suggests you still don't understand the reason behind your problem.

You may think so - but I don't think you understand the issue.  If you deal with an online trading name, I think most people wouldn't necessarily check to see if there were different versions.  Type Amazon into your browser and I guarantee .com and .co.uk links will be presented - a doubt if most would recognise the difference.  I'll give you another example - eBay trades globally but I don't have to check if there are different versions.

davidmcn

aitkegs said:

Aylesbury_Duck said:

aitkegs said:

Aylesbury_Duck said:

You're objecting about the wrong party.  This is your relatives' fault for not checking.  I don't see why Amazon.com should have any obligation to swap funds with Amazon.co.uk any more than if your relatives had sent you, for example, a region-locked technical item you couldn't use in the UK, despite it being badged by a global brand.

Also in reference to your comment on the logo - if I go into a MacDonalds - I don't expect to be greeted by a KFC menu!

That's a pretty silly analogy that suggests you still don't understand the reason behind your problem.

Type Amazon into your browser and I guarantee .com and .co.uk links will be presented

No .com links anywhere on the first page of results if I try that either on Google or Bing from the UK.

MattMattMattUK

aitkegs said:

Aylesbury_Duck said:

aitkegs said:

Aylesbury_Duck said:

You're objecting about the wrong party.  This is your relatives' fault for not checking.  I don't see why Amazon.com should have any obligation to swap funds with Amazon.co.uk any more than if your relatives had sent you, for example, a region-locked technical item you couldn't use in the UK, despite it being badged by a global brand.

Also in reference to your comment on the logo - if I go into a MacDonalds - I don't expect to be greeted by a KFC menu!

That's a pretty silly analogy that suggests you still don't understand the reason behind your problem.

You may think so - but I don't think you understand the issue.  If you deal with an online trading name, I think most people wouldn't necessarily check to see if there were different versions.  Type Amazon into your browser and I guarantee .com and .co.uk links will be presented - a doubt if most would recognise the difference.  I'll give you another example - eBay trades globally but I don't have to check if there are different versions.

If you list on eBay.com you will be charged different fees, in a different currency, under a different legal jurisdiction to eBay.co.uk.