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Comments

  • Abbafan1972
    Abbafan1972 Posts: 7,189 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Got to call number 68 before telling me I’d reached my entry limit because of it not accepting my “1” as confirmation. 

    Good luck all. 
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £18,886.27
  • annibell79
    annibell79 Posts: 370 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    Got to call number 68 before telling me I’d reached my entry limit because of it not accepting my “1” as confirmation. 

    Good luck all. 
    It was 71 for me! Takes so much longer now. Is there some way to report it? Glad I'm not paying for the calls!
  • Abbafan1972
    Abbafan1972 Posts: 7,189 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Took 66 calls to reach my limit today. Getting silly now lol. 
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £18,886.27
  • pate-ci0
    pate-ci0 Posts: 3,563 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Took 66 calls to reach my limit today. Getting silly now lol. 
    In the ten or so seconds from when it starts with "Please enter 1...." to when the call would terminate, it has never taken me more than 4 hits on the 1 key for it to accept and go on to "Thanks. You have been entered..." It has been weeks since I've called more than 42 times (except for the odd day they give you more attempts) and that was usually because I've mucked it up by hitting Hang Up or 2 by mistake.
  • annibell79
    annibell79 Posts: 370 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    Took 66 calls to reach my limit today. Getting silly now lol. 
    I've just done my entries for tomorrow and didn't have a single issue, thankfully, I was getting p****d off with it. So maybe they have fixed it now?

  • I dunno if it's down to spotty signal that it doesn't respond well to "please press 1", my old SIM card used to do the same, a lot, but after I switched network (I now have WiFi calling, Lebara) I get no issues with connection or failed entries 
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