Switching from Virgin - Who's Coax?

ColonelBlimp

Hi, I've been a Virgin customer for years but want to switch to another supplier.  I can see the coax connection through my garden wall (into a conduit under my drive) and know where the coax goes into my house.  If I switch supplier, would they just reconnect this coax streetside/cab, or would the new provider have to install a new coax through my wall/garden/house.  Many thanks

jon81uk

It depends if there is an existing Openreach line into your house to a phone socket. If there is you might be able to get broadband or Fibre to the Cabinet. Otherwise Openreach may need to install Fibre to the Premises to get full fibre. An Openreach line enables you to get most providers, Sky, BT, TalkTalk, Plusnet etc.

Brewer20

They'll install via (say Sky or related BB suppliers) a phone line. Have you got a separate phone line off a pole? They won't connect to Virgins cabling.

ColonelBlimp

Thanks, yes I've got an old copper cable BT line, they used to pop out to change the pair every few months as it was green with verdigris...pretty, but not good with data that's why we switched to Virgin

matelodave

The coax is for Virgin services and no other supplier uses coax to provide broadband, phone or TV services.

Virtually everyone else uses the OpenReach infrastructure either via copper phone pairs back to the exchange, via a street cabinet , which may or may not have optical fibre connections back to the exchange (called Fibre to the Cabinet or FTTC) or fibre direct into your premises (called Fibre to the Premises or FTTP)

karenburton1305

Coax is specific to Virgin - you can still get fibre broadband with other suppliers though! They just use the phone line instead - I'm having a nightmare with the coax cable to my flat at the moment so I'd run from them aha!