SD card unsupported !! help please .

suethedriver

My SD card in my mobile phone is coming up " Unsupported "  I have taken it to a phone shop and they have checked it on their laptop using a card reader  as well as another phone etc and said it is not reading to save to Hdrive .  He said if i format it i may be able to retrieve some of the contents ( 1500 songs and photos which are NOT backed up to google   )    I have no idea how to go about this and if there is a chance of it working to save anything.  Any ideas in " simple" language would be appreciated, Thanks. 

JJ_Egan

Put it in a card reader on your PC/ Laptop and see what is their first .

searchlight123

suethedriver said:

My SD card in my mobile phone is coming up " Unsupported "  I have taken it to a phone shop and they have checked it on their laptop using a card reader  as well as another phone etc and said it is not reading to save to Hdrive .  He said if i format it i may be able to retrieve some of the contents ( 1500 songs and photos which are NOT backed up to google   )    I have no idea how to go about this and if there is a chance of it working to save anything.  Any ideas in " simple" language would be appreciated, Thanks. 

think very carefully before formatting the card as generally that will erase any data stored on it.

suethedriver

The phone shop put it in a  card reader and it showed nothing  . i dont have a card reader , i read somewhere that you can download a program to save data but i have no idea really .

searchlight123

suethedriver said:

The phone shop put it in a  card reader and it showed nothing  . i dont have a card reader , i read somewhere that you can download a program to save data but i have no idea really .

you could try the free recovery program from here

Jenni_D

tonygold said:

suethedriver said:

The phone shop put it in a  card reader and it showed nothing  . i dont have a card reader , i read somewhere that you can download a program to save data but i have no idea really .

you could try the free recovery program from here

But you'll need a card reader first. If your phone won't recognise the card then I have my doubts that connecting your phone to your PC (with the SD card in the phone, so sort-of acting as a reader) will yield any positive result - even with the Recuva application.

JJ_Egan

The more you use it in the phone the less chance of recovery .

buying a card reader ( they are sub £20 )may enable you to recover some stuff .

https://www.amazon.co.uk/Micro-SD-Card-Reader/s?k=Micro+SD+Card+Reader

Download Reccuva and install on PC and try .

suethedriver

Is this what i need please if i give it a shot , though i doubt it will work as you have said .
https://www.ebay.co.uk/itm/NEW-Memory-Card-Reader-SD-Card-For-Android-Phone-Tablet-Pc-Micro-Usb-OTG-To-USB/174613294162?epid=18042416632&hash=item28a7c36c52:g:rL4AAOSw98JgEWr0

Spelunthus

You need a piece of PC software called RECUVA.  You probably DO need to Quick Format the card to use it - the Recuva instructions will guide you over that.  You DO need an SD card reader that will connect to your PC - through USB.  The one you cite looks like the right thing - but at that price, from China, who knows ? - maybe better to pay more for a branded one.     maybe like this :   https://www.amazon.co.uk/dp/B07GZYGVT8

I successfully recovered 13,000 photos from a friend's micro-SD card with this technique.  The recover job will run for HOURS if it's a big card.     PS - do turn on Google backup for you photos, as EVERY storage card will finally fail.

pbartlett

Do not format it.
Do you have a PC? or Laptop? If not, find someone who does. If a laptop it is likely to have a SD slot but your card will be too small you need the little plastic adapter to make it bigger. If a PC, then you will  most likely not have a slot and will have to buy a usb card reader.

Once the card is in your laptop or PC it should show up as a drive letter eg D, E: or whatever.

Rt-click on that drive letter, choose 'tools' and then 'check disk for errors'.

Hopefully the files will come back. If not, then as above download and use recuva.

suethedriver

Thankyou everyone for your help i will get a reader then follow advice above