BING BANG BOSH - FAULTY ITEM

727gw

After researching the company online, this seems to be a common problem with the bikes that they sell.  Numerous other people have reported the fault and haven’t got anywhere with the company regarding a refund.

727gw

After researching the company online, they don’t have a very good star rating (1/5).  The left arm falling off the bike seems to be a common problem.  The majority of these reviewers are having the same problem as me regarding a refund.

Aylesbury_Duck

It's a design error, which I would argue makes it unfit for purpose.

IvanOpinion

I would still try a dab of loctite

Manxman_in_exile

They don't know how to build bikes then.  I'd be wondering what else they've got wrong or might break while I'm using it

I'd only use Loctite* (or some other way of fixing it semi-permanently) if the bike had been so cheap it wasn't worth trying to get your money back or you can't afford to get a proper spinning bike.

*  I'm not even sure Loctite would be sufficient if you were putting enough power through the cranks.  It's obviously a faulty design and I'd be asking for my money back - unless I was happy to put up with a bodged job 'cos I can't afford better.

Aylesbury_Duck

IvanOpinion said:

I would still try a dab of loctite

Won't work. The force exerted by the user on a lever at least six inches long operating on a spindle less than an inch in diameter will overcome a dab of loctite immediately.  It's poorly designed, simple as that, and no loctite or any other sort of glue will stand up to the force it should be able to reasonably take.

727gw

So in your opinion, do you think that I should be entitled to a full refund?  

tedted

loctite would work fine

Manxman_in_exile

If the bike has been designed and manufactured with the wrong screw thread on the pedal (or crank) then I would say it is clearly defective and is not fit for the purpose for which you bought it.  If I had bought it I would want a full refund, but others can explain to you your options better than I can.  The seller may have the right either to offer to repair or to replace, but as I assume all their bikes of this model will have the same inherent design flaw, a replacement won't be satisfactory, and I'd have thought a repair more expensive than simply refunding you - so I'd hold out and argue for a full refund.

I don't think it matters whether you informed them before or after six months as the fault is "designed into" the bike and must therefore be inherent.  They might be able to argue for a reduction in the refund because of the use you've had from it, but how much use could you make of it with that serious a flaw.

It is a uk seller is it, not China or somewhere?

Aylesbury_Duck

tedted said:

loctite would work fine

  




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