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So fed up with BT but not fibre connected..

Fed up with the stealthy increases. Each year it goes up after a year of it being discounted. Want to know about switching to another provider that uses ADSL because we are not fibre connected. On the various switching platforms if we put in our address it still comes up with options for fibre. So does this mean they will instal it? Presumably this will cost.
Why isnt there options to filter for ADSL on these channels when searching for new supplier.

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 February 2021 at 10:59AM
    Most suppliers like talktalk , Plusnet etc still offer adsl

    You may find that new customer offers means that you may pay less for fibre that your current package on ADSL
    Ex forum ambassador

    Long term forum member
  • jon81uk
    jon81uk Posts: 3,906 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Are you sure you aren't fibre to the cabinet connected?
  • quantum
    quantum Posts: 70 Forumite
    Part of the Furniture 10 Posts
    jon81uk said:
    Are you sure you aren't fibre to the cabinet connected?
    No I'm not sure and how would I find out?
  • Neil_Jones
    Neil_Jones Posts: 9,666 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    quantum said:
    Fed up with the stealthy increases. Each year it goes up after a year of it being discounted. Want to know about switching to another provider that uses ADSL because we are not fibre connected. On the various switching platforms if we put in our address it still comes up with options for fibre. So does this mean they will instal it? Presumably this will cost.
    Why isnt there options to filter for ADSL on these channels when searching for new supplier.

    You probably are fibre connected to the exchange.
    As a general rule if you upgrade to FTTC (the cheaper option) you just change the router from the new provider and nothing else needs to change.
    But do check the comparison websites for new customer deals and then phone up BT and say provider X can do me this that and the other for <whatever, usually cheaper for x months>> but I'd rather stay with you, what you can do for me as i'd rather not pay <previous ridiculous amount> for the same product.
  • jon81uk
    jon81uk Posts: 3,906 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    quantum said:
    jon81uk said:
    Are you sure you aren't fibre to the cabinet connected?
    No I'm not sure and how would I find out?


    Put your postcode into the BT/Sky/TalkTalk website and see what packages they offer as you have done. If you can get the basic fibre it is likely you do have fibre to the cabinet. Given your first post seems to show they offer it to you, its likely you can get it.

    Or check on Openreach's site first https://www.openreach.com/fibre-broadband#
  • Zellah
    Zellah Posts: 303 Forumite
    100 Posts Name Dropper Photogenic
    OP,
    Post a screenshot from this website - use Address Checker option if your Tel number isn’t recognised:
    https://www.broadbandchecker.btwholesale.com

  • quantum
    quantum Posts: 70 Forumite
    Part of the Furniture 10 Posts
    Thanks to you all. I did negotiate a £20 discount on my bill with BT.
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