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Cancelling a Times subscription

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  • Alderbank
    Alderbank Posts: 3,908 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    timor-j said:

    I can confirm that your subscription has been cancelled. The service will remain active until ****** and no more payments will be taken. There is no need to cancel your payments with the bank as we will arrange this automatically on your behalf.

    ...though my subscription had been cancelled, another two payments would be taken. Also, as the second payment would be outside of a 'discounted period' this payment would be double the amount.

    The email does not say your subscription has been cancelled with immediate effect.

    For a full price subscription, the online T&Cs say
    'If you wish to cancel your subscription after your minimum term, you must call us at least 2 days before your next billing date.'

    You have a discounted subscription. From my recollection, the discounted deals they offer regular subscribers from time to time come with their own T&Cs which include a new minimum term.

    What do the T&Cs of your deal state?
  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    does your subsciption contract have some sort of minimum term maybe ?
  • RefluentBeans
    RefluentBeans Posts: 1,154 Forumite
    1,000 Posts First Anniversary Name Dropper
    When does the email say it’ll run until? You’ve crossed it out and I can’t see why unless it’s sometime in the future….
  • born_again
    born_again Posts: 20,488 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    km1500 said:
    does your subsciption contract have some sort of minimum term maybe ?
    As well as how does thee OP pay for it.
    If it was a monthly payment & subscription still had months to run, then they would take further payments.
    Life in the slow lane
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