Is it a Fake website? My goods are either inferior quality or are faulty I requested a refund

JJ_Egan

Details as in item receipt   Vat number etc .address purchased from etc .

Sorry no idea if Facebook investigate posts all i can say a lot get scammed on Facebook .

glittershell

JJ_Egan said:

Details as in item receipt   Vat number etc .address purchased from etc .

Sorry no idea if Facebook investigate posts all i can say a lot get scammed on Facebook .

I got a confirmation email with an order number and a royal mail tracking number that didnt work 
the only info on it was my info no info about the company vat number or address 
on the website they say this is their VAT number  VAT registered (343075222).there is no UK address 

[Deleted User]

£10 Chinese item hyped up:

https://www.alibaba.com/product-detail/Automatic-Hair-Curler-USB-Cordless-Auto_1600161904119.html

Chino

glittershell said:

on the website they say this is their VAT number  VAT registered (343075222).there is no UK address

There is. Except that SISTACO PTY LTD has used the address of HM Revenue & Customs in Aberdeen!
https://www.tax.service.gov.uk/check-vat-number/enter-vat-details

Sandtree

Chino said:

glittershell said:

on the website they say this is their VAT number  VAT registered (343075222).there is no UK address

There is. Except that SISTACO PTY LTD has used the address of HM Revenue & Customs in Aberdeen!
https://www.tax.service.gov.uk/check-vat-number/enter-vat-details

Historically you couldnt register an overseas address through normal processes and had to go through the Aberdeen HMRC office and its NETP department... my assumption was that was still possibly still the case and given the recent registration may explain the address... it seemed very coincidental that it was the Aberdeen office they chose if its them being dishonest

Jenni_D

https://www.gov.uk/check-uk-vat-number

I use that if checking a VAT number. Is there a better one? (This one doesn't tell you when the VAT number was first registered/created, just who it belongs to and the associated address).

Edit: this and the one in @Chino's post end up at the same checker.

glittershell

Sandtree said:

Chino said:

glittershell said:

on the website they say this is their VAT number  VAT registered (343075222).there is no UK address

There is. Except that SISTACO PTY LTD has used the address of HM Revenue & Customs in Aberdeen!
https://www.tax.service.gov.uk/check-vat-number/enter-vat-details

Historically you couldnt register an overseas address through normal processes and had to go through the Aberdeen HMRC office and its NETP department... my assumption was that was still possibly still the case and given the recent registration may explain the address... it seemed very coincidental that it was the Aberdeen office they chose if its them being dishonest

so is it a bit dodgy? or all above board?   
I just dont know where to go next or what to do next to go about getting my money back . 

Sandtree

Jenni_D said:

https://www.gov.uk/check-uk-vat-number

I use that if checking a VAT number. Is there a better one? (This one doesn't tell you when the VAT number was first registered/created, just who it belongs to and the associated address).

Since Brexit its the only official one; there are other websites that will estimate the age of registration based on the number. When checking companies where I know when they were VAT registered, eg my own, the estimates tend to be only a few months out.

robatwork

glittershell said:

Sandtree said:

Chino said:

glittershell said:

on the website they say this is their VAT number  VAT registered (343075222).there is no UK address

There is. Except that SISTACO PTY LTD has used the address of HM Revenue & Customs in Aberdeen!
https://www.tax.service.gov.uk/check-vat-number/enter-vat-details

Historically you couldnt register an overseas address through normal processes and had to go through the Aberdeen HMRC office and its NETP department... my assumption was that was still possibly still the case and given the recent registration may explain the address... it seemed very coincidental that it was the Aberdeen office they chose if its them being dishonest

so is it a bit dodgy? or all above board?   
I just dont know where to go next or what to do next to go about getting my money back . 

Sadly we are just "people on the internet" and you've had a few opinions, most of which are very sceptical about this website. I scanned your original email - did you say how you paid?  I would say after a few days where the tracking number is still invalid, give them notice you're going to take steps to get a refund. Your route for a refund depends on how you paid.

Sandtree

robatwork said:
 I would say after a few days where the tracking number is still invalid, give them notice you're going to take steps to get a refund. Your route for a refund depends on how you paid.

They said it arrived 2 weeks after ordering despite the tracking number being invalid... their problem is that its just a poor quality product and not the life changing thing the other customer reviews had implied it was.