Paid £60 deposit for hol, should i pay rest?

bradztheman

If i pay it off and we 'can't go' then are they obliged to give us a date to go again in the future?? 

eskbanker

sheramber said:

bradztheman said:

What's everyone's advice then? Pay it and hope i get a refund, or just dont pay it and hope indont get chased for £370....??

if £370 is the balance of the deposit due then they will pursue you for it.

If OP is paying in instalments and OTB have the card details with a CPA, they could just help themselves to any payment that's deemed to be contractually due....

eskbanker

bradztheman said:

If i pay it off and we 'can't go' then are they obliged to give us a date to go again in the future?? 

No - if they cancel or make significant changes then they have obligations to offer a refund or an alternative, but if you cancel they're under no obligations other than those documented in their cancellation policy (maybe a small refund if early enough).  You may be able to negotiate a rebooking (unlikely to be at no charge) if you do so early enough though....

Thrugelmir

bradztheman said:

Hmm.. it would be interesting to see if onthebeach have actually refunded anyone 

Where does the hard cash from? 

bagand96

bradztheman said:

What's everyone's advice then? Pay it and hope i get a refund, or just dont pay it and hope indont get chased for £370....??

The problem is how the Online Travel Agents like OTB work to assemble their packages.  It's not like TUI or Jet2Holidays where they are a traditional tour operator who control every element (i.e. operate their own flights, have direct contracts with hotels).

OTA's just book flights with a low cost airline on your behalf, then pair it with an accommodation booking (sometimes a direct contract with the hotel or via an intermediary).  That forms the package.  Under the PTR's 2018, that is still classed as a package so you have the PTR rights.

The £370 you are being quoted, in addition to the £60 already paid, is likely the cost of the flights, that OTB may already have paid to easyJet.   As per OTB T&C's if you choose to cancel, you will be subject to the terms of each package element, which for flights non-refundable.

If OTB have paid out the dosh to easyJet, it's likely they will seek to recover that from you.