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Unfulfilled orders and liquidation?

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  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Frank99 said:
    Thanks for this Information, i think mine was the later so credit card chargeback might be my best option, i am going to learn from this and make sure in future where Paypal is used that i log-in for the full benefits if things go wrong.
    For low value items its six of one and half a dozen of the other.

    For higher value items, anything over £100, the use of PayPal in any form with a credit card can interfere with your statutory protection under Section 75 of the Consumer Credit Act. In theory if you pay whilst logged out it shoudlnt, pay when logged in and you replace S75 with Resolution Centre which is much weaker.  If theres an option to pay direct rather than via PayPal for higher value items its always a sensible option to consider.

    I pay B&Q with PayPal because that way I can use AmEx which I cannot do directly and as mine is a charge card rather than credit card there is no S75 protection anyway.
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