Changing Virgin to partner

shaz1000

Is there a way of changing my virgin media account to my partners name to make use of cheap prices for new customers?
Is there a way of doing it keeping the same box and hub?

matelodave

They do know where you live, so that might not help

JJ_Egan

OP are you out of contract ??

shaz1000

In a couple of days I will be.

JJ_Egan

End contract  then it can be signed as a new user  ,but new phone number .

shaz1000

Could do but just found out that I will have to give them a months notice. I wonder how we can ensure that they coincide. Can't be without the internet as need it for work.

bignred05

shaz1000 said:

Could do but just found out that I will have to give them a months notice. I wonder how we can ensure that they coincide. Can't be without the internet as need it for work.

We did this last year, what you need to do is give 30 days notice 

wait a few days for retentions to call back.

Or just sign up as a new customer as Mrs Jones etc, you will be offered an installation date.
just select this for a few days before your 30 day notice 

ours worked out ok, although Virgin did ring up to query it 

shaz1000

I'll give this a go.
Thanks.