Contract ending - switching timeline

patchyX2
patchyX2 Posts: 128 Forumite
Fourth Anniversary 10 Posts Name Dropper
edited 25 January 2021 at 1:22PM in Mobiles
My phone contract with EE is due to expire in a couple of weeks. The phone still works fine, so I'm planning to switching to a sim-only deal.  EE's SIM only deals aren't great, so I'm likely moving to another provider, but I want to keep my phone number. I'm not quite sure about the timeline for what I need to do though.
I know I need to request a PAC code and cancel my contract with EE, and I need to sign up for a new sim only deal.

Do I have to wait until my contract ends before I cancel the contract and request a PAC? I thought so, but don't they need 30 days notice, so if I wait until my contract end date before cancelling, I have to pay a further 30 days worth of my contract?

Similarly, do I have to wait until I cancel my contract before I sign up to the sim-only deal, or can I sign up for a deal now, with an effective start date in 2 weeks time?

Comments

  • chistery
    chistery Posts: 206 Forumite
    Part of the Furniture 100 Posts Name Dropper
    You can sign up for your new contract at any time, it's a good idea to have a period when both are active to allow you to test the new network and ensure it performs as expected. 
    Request your PAC from EE now, it's valid for 30 days, but don't use it till after the minimum term ends, then when you PAC out, you will stop paying immediately and not have to give 30 days notice.
    Of course, the EE retentions team may also call you once you have a PAC and see if they can persuade you to stay.  Price shouldn't be the only factor influencing your choice. 
  • J_B
    J_B Posts: 6,721 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    1. Is your phone locked to EE? If so, get them to unlock it for you - cheaper and more reliable than the local shop.
    2. The PAC automatically cancels the current contract, no need to give notice as well.
  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    I advise you to choose the best deal that suits you on another network, but don't sign up for it until EE know you're intending to leave (by requesting a PAC or otherwise), because they are likely to offer you a discounted SIM-only deal that matches it in order to retain you.
    Evolution, not revolution
  • Retired_at_55
    Retired_at_55 Posts: 332 Forumite
    Seventh Anniversary 100 Posts Combo Breaker
    edited 27 January 2021 at 10:46AM
    Just in case it helps - please see my post on Techie Stuff forum this morning.  An elderly relative got a good package from EE.  I think it went up a small amount after 12 months but was £5.50 for 12 months mostly unlimited calls and 2GB internet access.  He says he saved a lot by not having such high call bills on his BT landline.

    Retired_at_55 
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