Green.Energy - 10% extra on top ups - *Extended 1st Feb*

Gerry1

"2.4 If the Customer changes supplier or becomes off-supply then the Offer will therefore be void."

Seems to be a poisoned chalice.  If you top up by £5000 in the hope of a £500 bonus, you're probably locking yourself into Green.Energy for the next 10 years !

Forty45

Aah, I did wonder about the cash flow side of it. I'm on Somerville fixed until November. I'll use restraint in how much I pay in then, if I can manage to.

bristolleedsfan

Haarlem said:

Could it be a sign they have a cash liquidity problem and this is a way of getting over it?

LAMB switched very hign number of people late last year to Green and may still be doing so, plenty of incoming funds

peadar

Deleted_User said:

Green.Energy users check your email for this offer of 10% extra credit for any top up on Monday 25th Jan:

If the top-up only gets used when your bills exceed what they're already taking via direct debit (?), then it could be a long time before the credit is used.

[Deleted User]

peadar said:

Deleted_User said:

Green.Energy users check your email for this offer of 10% extra credit for any top up on Monday 25th Jan:

If the top-up only gets used when your bills exceed what they're already taking via direct debit (?), then it could be a long time before the credit is used.

Already thought about this, I'm going to ask them to reduce my direct debit to a minimum amount once my payment has cleared and showing as credit.

peadar

Deleted_User said:

peadar said:

Deleted_User said:

Green.Energy users check your email for this offer of 10% extra credit for any top up on Monday 25th Jan:

If the top-up only gets used when your bills exceed what they're already taking via direct debit (?), then it could be a long time before the credit is used.

Already thought about this, I'm going to ask them to reduce my direct debit to a minimum amount once my payment has cleared and showing as credit.

Good thinking! No obvious reason for them to say no.

(Though they could say the DD is set at the 'correct' monthly amount?

drsquirrel

I've asked them to reduce it before (I had a large balance) though it took a while - and even then it was only half as apparently "that was the lowest they could do". (75 down to 30).

Smeagal

I topped up yesterday but it hasn't shown in my account balance, has it shown for others yet?

[Deleted User]

Smeagal said:

I topped up yesterday but it hasn't shown in my account balance, has it shown for others yet?

Not shown on mine either but it did take a couple of days when I did it last year. I got an email receipt to confirm payment straight away.

brewerdave

Obviously haven't raised enuf yet - they have "extended" the offer til midnight on 27th
EDIT - I'm switching away and as my 14 day cooling off period is ending, I looked at what Green would offer me - the best they could do on a 12 month fix is nearly 7p/kwh MORE than current tariff ! Good bye Green !