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O2 "Airtime"

My wife has a contract with O2 giving unlimited calls for £15 , however she is getting  bills of up to £60 a month  itemised as "airtime" .What is this for ? Anyone  able explain please.

Comments

  • Jon_01
    Jon_01 Posts: 5,929 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Unlimited calls doesn't mean all calls, there will be exceptions which will be detailed on the plan info page of the O2 site.
     Like, Premium rate numbers, None geographic numbers, Calls outside the UK.
    You need to go through either the numbers on the bill or the numbers on the phones call log.
  • candiii
    candiii Posts: 143 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    My wife has a contract with O2 giving unlimited calls for £15 , however she is getting  bills of up to £60 a month  itemised as "airtime" .What is this for ? Anyone  able explain please.
    Just to add onto what @Jon_01 above has said, if you don't want to be able to spend above what is included in the allowance, you can add a 'spend cap' to manage that and prevent it from happening again.
    Common sense is not common

    Small progress is still progress

    Weight Loss Challenge 2025 - 30.8lbs/73lbs
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