Can't load Word or Excel

flyer

All of a sudden I can't load any word or Excel documents via File Explorer, nor can I open the programs themselves. All I get is this alert. Any ideas?
 

grumpycrab

That alert is after running link on the task bar.  If you try and run word or excel from from search box, then click on the app, what error do you get?
Or goto Control Panel -> Uninstall Programs, find Office -> Change -> Repair

flyer

When I click on the icon I get nothing. When I try to find Office it's not there!

flyer

I can only get on an online version now but can't see how to open documents on my hard drive, only via the cloud!

[Deleted User]

Hi,

did you perhaps get the latest Win 10 update this morning and that has messed things up?

grumpycrab

flyer said:

I can only get on an online version now but can't see how to open documents on my hard drive, only via the cloud!

Isn't that how Word Online works? Install OneDrive and copy(or move) docs there.

Neil_Jones

https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8 - see the uninstall section halfway down.

Heedtheadvice

Have you bought and installed Word/Excel/Office or have you always used the online version?

Are you using a computer (Apple or windows based) or a tablet (Android, apple or other)?

flyer

grumpycrab said:

flyer said:

I can only get on an online version now but can't see how to open documents on my hard drive, only via the cloud!

Isn't that how Word Online works? Install OneDrive and copy(or move) docs there.

Appreciate that, but I've got literally thousands of documents and spreadsheets in numerous folders!!!

flyer

Neil_Jones said:

https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8 - see the uninstall section halfway down.

That seems to suggest I need to buy Office 2016?

flyer

Heedtheadvice said:

Have you bought and installed Word/Excel/Office or have you always used the online version?

Are you using a computer (Apple or windows based) or a tablet (Android, apple or other)?

Bought a few years ago and on a PC. My laptop is fine.