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Paypal Chargeback Dispute

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  • bignred05
    bignred05 Posts: 1,217 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 27 January 2021 at 1:31PM
    bignred05 said:
    The issue here now is that a Credit card chargeback has a 120 day limit from the date of the event. So you are out of time for that.
    Only possible option is a S75 claim, but will rely on the individual ticket price being over £100 (does not include P&P or booking fee's)
    But expect that to be declined as you bought via paypal so no creditor/debtor link. Or to put it another way. Your contract was with Paypal to pay the promotor for the event. Which they did. So no breech of contract or misrepresentation.
    well there's a stroke of luck then (hopefully), following a game of tennis with Paypal over my opinion and their 180 day T&C's
    they advised to make a chargeback with my credit card yesterday.
    which I did yesterday, which is 120 days from the cancellation.
    I suppose the next thing will be, how long it takes my CC to look at it and when does their clock start.

    Thanks for all the replies BTW
    120 days from 15 Sept 2020 was the 13 Jan 2021. So you are a day out of time (no leaway) 
    So expect to be told, sorry but out of time.
    Also you should always ring card providers on issues like this. Sending letters can take ages to get on to the systems & then actually worked by the teams.

    Had you rung on the 13th, then it could have been actioned on the phone with details you could verbal give them.
    well there's a good start to my day, had an email from my CC, they have processed the chargeback.
    although as per the conditions they have 90 days to challenge it from today.

    ** Thanks for all the replies BTW.
  • That is good news.  Let us know how it progresses.  
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