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Noisy ground floor neighbour - options?

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Comments

  • coffeehound
    coffeehound Posts: 5,742 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 14 January 2021 at 10:42AM
    @tghe-retford have you tried contacting your HA's ASB team?  I had the same problem and Citizens' Advice said this was the first thing to do, not the council.
  • Move - I've had to move twice to get away from noisy neighbours, no one helps you and your mental health goes down the toilet the longer you stay.
  • TBagpuss
    TBagpuss Posts: 11,237 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm sorry you are dealing ith this.

    I would try once again with talking to him directly and making a very specific request - not "can you turn it down" but "can you please use headphones f you are listening to music or playing games between 11 p.m and 8 a .m , as the sound travels and is so loud than even when I use earplugs, it is waking me up"
    You coukd ask about the set up to see if there is anythign he could change - for instnace, whether it would be possible for him to move his stuff into a different room further from your bedroom to see whether that helps
    If you can bear to, next time it happens go down in the moment to knock on his door (at 2a.m. or whenever) to ask him to turn it off.
    If that doesn't work, then the next steps would be to:
    • Log each and every incident (date, time, how long it went on for) 
    • Check your lease - what does it say about antisocial behavior or causing nuisance for your neighbours ? It may be worth raising those parts of the lease with the council and asking them to address with him his breaches of them (assuming he is a tenant as well) Do it in writing as this is harder for them to ignore.
    • Do they have a mediation / dispute resolution teams for their tenants? IF so, contact them.
    • Also, as others have said, contact environmental health with a view to addressing it as a noise nuisance issues.

    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
  • tghe-retford
    tghe-retford Posts: 1,036 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    @tghe-retford have you tried contacting your HA's ASB team?  I had the same problem and Citizens' Advice said this was the first thing to do, not the council.
    It is council housing, so it would be the council who would have to deal with the issue, as landlord.
  • coffeehound
    coffeehound Posts: 5,742 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    tghe-retford said:
    It is council housing, so it would be the council who would have to deal with the issue, as landlord.
    Ah apologies I was thinking it was an HA property
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