Punjab National Bank data breach

thrifty_pete

I appreciate they aren't a high street name, but does anyone have any information on the data breach? Google just turns up the various alleged frauds. 

mr_accountant

Just received 2 letters about this breach (first I've heard of it as ex savers with pnb) with the ultimate irony the names on the letters are totally different and never lived here. One can conclude hackers done a great job

veryintrigued

This outfit would give The Post Office a close race for complete incompetence.

Would never touch either again

veryintrigued

veryintrigued said:

This outfit would give The Post Office a close race for complete incompetence.

Would never touch either again

Returned home to a letter as above.
My address.
Someone else's name.
What a shambles.

veryintrigued

Utter shambles

mr_accountant

Thats that's exactly the same letter I've received but nothing online about it except this discussion and a history of other data breaches

veryintrigued

mr_accountant said:

Thats that's exactly the same letter I've received but nothing online about it except this discussion and a history of other data breaches

God knows - anything possible with this bunch of halfwits.

I can guarantee you someone in some random address now has your full name though.

mr_accountant

veryintrigued said:

This outfit would give The Post Office a close race for complete incompetence.

Would never touch either again

Agreed, what interaction I had with their staff they appeared to be poorly trained with poor knowledge of the British banking system, though their rates were good, the 5-years step Bond was paying around 6% in final year, and because the halfway through the bond the system could not account for the change of interest payment from net to gross interest, the system processed all 5 years as gross interest, as a result the extra compounding added upto £150 of extra interest each, but it shows what an amateur setup it was and obviously still is. 

veryintrigued

I had all sorts of issues with them.

Took them to the Ombudsman who basically was laughing at their ineptitude.

Couldn't believe they'd got their license.

Poor English, poor procedures and lack of governance.

Their phone calls used to have zero (and I mean zero) ID confirmation before they'd willingly try to explain your account details.

Set of cowboys.

webjaved

Blimey! I'm glad I don't have an account with them!

soulsaver

veryintrigued said:

Set of cowboys.

And Indians?