We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Three Home Broadband pricing policy
thrifty_pete
Posts: 310 Forumite
Has anyone else got confused looking at the Three Price Guides? http://www.three.co.uk/terms-conditions/price-guides
Helpfully described as "Our price guides detail the plans and packages that we currently sell and our up-to-date pricing. If you're new to Three, these are the ones you need."
The PDF "Plans for Home Broadband" lists £29 upfront on a 1 month contract for the "4G Hub" whereas the price on the shop page is £49 upfront.
The call handler told me he had never seen that PDF and would raise it with management!
Helpfully described as "Our price guides detail the plans and packages that we currently sell and our up-to-date pricing. If you're new to Three, these are the ones you need."
The PDF "Plans for Home Broadband" lists £29 upfront on a 1 month contract for the "4G Hub" whereas the price on the shop page is £49 upfront.
The call handler told me he had never seen that PDF and would raise it with management!
0
Comments
-
Call handlers are usually the last people to know about anything, and find most things out when a customer phones about them.Anyway its been "reviewed" on other websites, including going back to last February so it's probably not a new thing.0
-
Sorry what has been reviewed? The 4g router or the inconsistent pricing?Neil_Jones said:Anyway its been "reviewed" on other websites, including going back to last February so it's probably not a new thing.0 -
I think the best way to find out is if you decide to go ahead - they should then tell you at the point of taking out the contract what the charges are. If they say £49 then say you have decided not to proceed as you though it was £29
You may anyway get a better deal on data price by using your mobile phone as a hub0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.8K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.4K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards