Help ?

Jds22

Morrigan_2020 said:

I think the £60 travel to the airport is on you, you really should have known that the Portuguese authorities would outrank Teletext on the question of who is allowed into the country!  

Thanks for that! Great bit of advice from you  

Jds22

Thrugelmir said:

Have you lodged a complaint with Teletext?

Did you not question their advice when they called you? 

Hi there!

thanks for your response.

ive logged a few complaints with teletext but still to even receive a acknowledgment email or letter.

Alan_Bowen

Did you get an ATOL Certificate when you booked because if you did and you could not travel, Teletext has a legal obligation to refund in full including the flight element. However, a quick review of Teletext reviews would tell you that you probably shouldn't have booked with them in the first place and now that you have, extracting funds may be difficult, but I suspect that is what your insurers will tell you to do before they offer any form of cover, assuming you are covered in the first place. 

DCFC79

Any news OP ?

Westin

Whilst the OP came back to the thread a couple of times he never answered or addressed the points on travel insurance.  I wonder therefore if he actually had any insurance cover in place.