Dealing with a difficult PA

H.P.Bazxter

Hello,

I am currently buying a property through a PA whose Google review is a shamble. I also know the vendor personally as he is my old neighbour, and basically I don’t like either of them, and they don’t like me. It’s a property I want to buy off the vendor so I no longer have to deal with him.

I own a couple of properties and by no means a novice buyer, so I can tell what they tell me to do is not standard;

 -I was told the property won’t be taken off the market for rental unless I show AIP showing that I get residential mortgage (which I have, but it still is advertised)

-I was told the offer won’t be accepted unless I give them my financial advisor’s detail (I don’t have one)

 They are really unpleasant to deal with and VERY condescending, too. Frankly very rude considering I am the paying customer here.

They won’t accept my conditions for purchase and keep changing theirs even though it is all in email,

They seem to think they are in higher position for some reason?

 Can anyone suggest if there is a good information source for me to use what they are asking / telling me to do is outside of their professional conducts,

Just so I have some ground to argue rather than just give in?

 I really want this property but rather not to endure dealing with their nonsense. Temporary accepted price is also higher than what I intended to pay.

 Thank you

HampshireH

H.P.Bazxter said:

Hello,

I am currently buying a property through a PA whose Google review is a shamble. I also know the vendor personally as he is my old neighbour, and basically I don’t like either of them, and they don’t like me. It’s a property I want to buy off the vendor so I no longer have to deal with him.

I own a couple of properties and by no means a novice buyer, so I can tell what they tell me to do is not standard;

 -I was told the property won’t be taken off the market for rental unless I show AIP showing that I get residential mortgage (which I have, but it still is advertised)

-I was told the offer won’t be accepted unless I give them my financial advisor’s detail (I don’t have one)

 They are really unpleasant to deal with and VERY condescending, too. Frankly very rude considering I am the paying customer here.

They won’t accept my conditions for purchase and keep changing theirs even though it is all in email,

They seem to think they are in higher position for some reason?

 Can anyone suggest if there is a good information source for me to use what they are asking / telling me to do is outside of their professional conducts,

Just so I have some ground to argue rather than just give in?

 I really want this property but rather not to endure dealing with their nonsense. Temporary accepted price is also higher than what I intended to pay.

 Thank you

They are. You want them gone and to they know that. Do you live next door? (If your username is your real name it's best to change 🙂)

They are the vendor the power is in their hands. They could probably get another customer

Grumpy_chap

H.P.Bazxter said:

 -I was told the property won’t be taken off the market for rental unless I show AIP showing that I get residential mortgage (which I have, but it still is advertised)

-I was told the offer won’t be accepted unless I give them my financial advisor’s detail (I don’t have one) 

As you are getting a mortgage, there must be a contact at the mortgage broker / lender that you can give them as the "financial advisor".  It is not that odd a question.

Or just, give them your solicitor's details and let them pass everything through that route.  It will avoid you having to deal with the people in person so worth it for a simple life.

H.P.Bazxter

Grumpy_chap said:

H.P.Bazxter said:

 -I was told the property won’t be taken off the market for rental unless I show AIP showing that I get residential mortgage (which I have, but it still is advertised)

-I was told the offer won’t be accepted unless I give them my financial advisor’s detail (I don’t have one) 

As you are getting a mortgage, there must be a contact at the mortgage broker / lender that you can give them as the "financial advisor".  It is not that odd a question.

Or just, give them your solicitor's details and let them pass everything through that route.  It will avoid you having to deal with the people in person so worth it for a simple life.

In the past I never had to give mortgage detail to the PA, as my solicitor has dealt with it all. Even then I never had been asked for thing they ask (such as delivering my IDs to their office personally). Unfortunately my solicitor is experiencing low staffing situation, as everyone else, and cannot fully take my case on for next couple of weeks. I am really hoping once they do I never have to talk to these horrid humans again, but in the meantime they are threatening the offer will be rejected if I don't do these things for them.

Slithery

H.P.Bazxter said:
They are really unpleasant to deal with and VERY condescending, too. Frankly very rude considering I am the paying customer here.

No, you aren't. The vendors are the ones paying the EA's bill.

hazyjo

Why buy it off the vendor so you don't have to deal with him. Surely if he's selling, he's looking to move? Or are you worried nobody else will buy it?

To be fair, the vendor is their paying customer. You're intending on paying for a house, but not for a service.

What are your conditions for purchase? It seems as though we're only getting half a story. And when you say temporary agreed price, is that because you're planning on reducing it?

There's obviously something getting lost in translation between you and the client or vendor. It's usual to get an AIP (or confirmation from your lender/broker) and to provide solicitor's details. Do you think that's what they mean?

H.P.Bazxter

Slithery said:

H.P.Bazxter said:
They are really unpleasant to deal with and VERY condescending, too. Frankly very rude considering I am the paying customer here.

No, you aren't. The vendors are the ones paying the EA's bill.

I'm paying for the property, to vendor, who pays the PA, surely?

eddddy

It's normal for an Estate Agent to ask a buyer to provide ID, and proof of funds. (Proof of funds might be an AIP plus bank statements showing your deposit.)

It sounds like you are being a bit difficult, and the Estate Agent is suspicious about your motives.

When you say...

H.P.Bazxter said:

Temporary accepted price is also higher than what I intended to pay.

... do you mean you have offered a high price, with the intention of reducing your offer later?

If that's correct, it sounds like the Estate Agent has made a good judgement call, and is right to be suspicious of you.

H.P.Bazxter

HampshireH said:

H.P.Bazxter said:

Hello,

I am currently buying a property through a PA whose Google review is a shamble. I also know the vendor personally as he is my old neighbour, and basically I don’t like either of them, and they don’t like me. It’s a property I want to buy off the vendor so I no longer have to deal with him.

I own a couple of properties and by no means a novice buyer, so I can tell what they tell me to do is not standard;

 -I was told the property won’t be taken off the market for rental unless I show AIP showing that I get residential mortgage (which I have, but it still is advertised)

-I was told the offer won’t be accepted unless I give them my financial advisor’s detail (I don’t have one)

 They are really unpleasant to deal with and VERY condescending, too. Frankly very rude considering I am the paying customer here.

They won’t accept my conditions for purchase and keep changing theirs even though it is all in email,

They seem to think they are in higher position for some reason?

 Can anyone suggest if there is a good information source for me to use what they are asking / telling me to do is outside of their professional conducts,

Just so I have some ground to argue rather than just give in?

 I really want this property but rather not to endure dealing with their nonsense. Temporary accepted price is also higher than what I intended to pay.

 Thank you

They are. You want them gone and to they know that. Do you live next door? (If your username is your real name it's best to change 🙂)

They are the vendor the power is in their hands. They could probably get another customer

No, as I mentioned I don't live next to the vendor any more, but they know I want it, it's the 2nd time he tried to sell and 2nd time I'm trying to buy. It's really about if he wants to sell more than I want to buy, or now,

He doesn't appear to be serious about selling, he will never gonna get rid of it for the price he is asking for, next door is (nicer property) on market at lower price now for a year and hasn't had any interests. I'm not going to cave in and let them walk all over me, but I need the knowledge base to go against them.

(I'm oddly relived that ppl don't know where my handle name came from.)

davidmcn

H.P.Bazxter said:

Slithery said:

H.P.Bazxter said:
They are really unpleasant to deal with and VERY condescending, too. Frankly very rude considering I am the paying customer here.

No, you aren't. The vendors are the ones paying the EA's bill.

I'm paying for the property, to vendor, who pays the PA, surely?

Yes. You're not the EA's customer. They're providing a service to the vendor.

H.P.Bazxter

hazyjo said:

Why buy it off the vendor so you don't have to deal with him. Surely if he's selling, he's looking to move? Or are you worried nobody else will buy it?

To be fair, the vendor is their paying customer. You're intending on paying for a house, but not for a service.

What are your conditions for purchase? It seems as though we're only getting half a story. And when you say temporary agreed price, is that because you're planning on reducing it?

There's obviously something getting lost in translation between you and the client or vendor. It's usual to get an AIP (or confirmation from your lender/broker) and to provide solicitor's details. Do you think that's what they mean?

hazyjo said:

Why buy it off the vendor so you don't have to deal with him. Surely if he's selling, he's looking to move? Or are you worried nobody else will buy it?

To be fair, the vendor is their paying customer. You're intending on paying for a house, but not for a service.

What are your conditions for purchase? It seems as though we're only getting half a story. And when you say temporary agreed price, is that because you're planning on reducing it?

There's obviously something getting lost in translation between you and the client or vendor. It's usual to get an AIP (or confirmation from your lender/broker) and to provide solicitor's details. Do you think that's what they mean?

I rather deal with horrid PA than the piece of s*** vendor, to be fair. He was a horrible neighbour.

We agreed on price and I asked to vacate the property (it's a rental and they just had their tenant move out) off the clutter, they refused as it can be months before the sales complete and they rather get a couple months of rental income. I said it's not fair on the new tenant as I need the place emptied when I buy, and they started asking me to supply all sorts (AIP, financial advisor's details, my ID personally delivered) in order to take it off market. I gave them all of those and they refused to take it off the market as they are still losing the rental income. That really is the whole story.