Help needed on extremely high electricity bill

Gentlegiant

Here are the pictures of the meter cupboard, and the water heater 

Gentlegiant

Robin9 said:

Thank you for the update. BG's action will give you some time but your own photos have shown you have used some 15000 kWh (daytime) as summarised by @jbuchanangb and you will still own a lot of money.

While you wait for the "technician"  continue digging and taking meter readings and let us have that photo of the meter box contents and a copy of the latest bill please and find yourself a better BG E7 tariff 

I have attached the photos above. I will post photos later today of the meter readings observed from Sunday evening - Tuesday Evening later today 

Gentlegiant

JGB1955 said:

Gentlegiant said:

 But I found out the hot water tank does use electricity. However, the 20mins test I did on Sunday does not suggest the spike is caused by that 

Is the immersion heater permanently on?  The water may just have been up to temperature during your 20 minute test.  Can the water be heated by your central heating boiler?  If so, turn the immersion off NOW!

I have posted pictures of the water heater. I am not sure it uses an immersion. If it does where can I find it. And considering the type of water heater I use, do i still need to turn it off? 

Robin9

At the very bottom of page 2 - "Standard"  ie the expensive one
|Go to BG and switch to their best tariff.

matelodave

Looking at the pictures - the boiler looks like a combi as its got temperature settings for both heating and hot water - I assume that you dont have a hot water tank.

Whats is suspicious is the two pairs of heavy cables coming out of the the double pole connector block. I assume that the red and black are the incoming feed from the MEM box which feed the meter but then two cables come from the meter to the splitter. However you've got two pairs of cables from the splitter.  One pair goes upwards - presumably to your fuse panel, but where do the two go that disappear into the floor - it looks like you could be supplying another flat.

This is the picture that we've all been waiting for and which may be the clue to why you are using lots of leccy when you thing you've turned stuff off. It was a bit like pulling teeth to get to this stage

Hasbeen

Gentlegiant said:

Here are the pictures of the meter cupboard, and the water heater 

OP here in the UK that is known as a Combi Boiler.
It heats central heating and hot water on demand.

Is that what the LH switch operates?

tim_p

That ‘water heater’ is surely a gas boiler. 

Hasbeen

matelodave said:

Looking at the pictures - the boiler looks like a combi as its got temperature settings for both heating and hot water - I assume that you dont have a hot water tank.

Whats is suspicious is the two pairs of heavy cables coming out of the the double pole connector block. I assume that the red and black are the incoming feed from the MEM box which feed the meter but then two cables com e from the meter to the splitter, however you've got two pairs of cables from the splitter.  One pair goes upwards - presumably to your fuse panel, but where do the two go than disappear into the floor - it looks like you could be supplying another flat.

This is the picture that we've all been waiting for and which may be the clue to why you are using lots of leccy when you thing you've turned stuff off

Definitely suspicious.

A question for the  LL "technician" OP.

matelodave

tim_p said:

That ‘water heater’ is surely a gas boiler. 

Probably is, but it still heats water and is probably connected to the water heater switch on the distribution panel. I guess they didn't have a sticky label to differentiate between a gas boiler and a hot water tank 

tim_p

matelodave said:

tim_p said:

That ‘water heater’ is surely a gas boiler. 

Probably is, but it still heats water and is probably connected to the water heater switch on the distribution panel. I guess they didn't have a sticky label to differentiate between a gas boiler and a hot water tank 

But vastly different electricity consumption. Surprised a boiler would have a 16A breaker but just checked mine and it’s got a 16A one too. 

I think we’ve been somewhat confused about what’s going on here, especially talk of a ‘water heater’ that’s causing high consumption (as an immersion would). Let alone earlier talk of a heated child’s cot!