Land of leather Refund Issue.

Millionaire

michilin27 wrote: »

did u ever find out why they wouldnt refund to ur credit card?

No, they dont seem to be able to explain it apart from head office only pay via cheque.

Millionaire

Thanks for all the replies. I finally received the cheque for the full amount through the post today. 2 days short of a month after my initial request. (lets hope it doesn't bounce:p)

Only thing I dont understand is that they originally told me the cheque was issued on the 11/12/07 but its got a issue date of 02/01/08 so they all seem to be a bunch of liars.

I went to the store on the 31/12 and they told me that head office approved it only on the 27/12 but the issue was raised on the 11/12 and not a cheque as I was informed over 3-4 times. They told me it could take another 7-14days:rolleyes:

I felt like making a right scene with all the sales crowd in, but a friend of mine who came with me calmed me down

Durian - Check your private messages, I have responded to your message.

I don't think I will ever be buying from them again, they have been appalling sorting this refund and their customer service is most likely the worst i have come across in my life

When I went to buy the sofa, the sales people were over me like a rash yet when I requested a refund no one (mangers etc) ever were available.

Even the bloke who sold me the sofa I could see was avoiding me, which whilst annoying I found quite funny.

maypole

Good news Millionaire, pay your cheque in, let it clear, then write to them again and ask for the interest;)

durian

maypole wrote: »

Good news Millionaire, pay your cheque in, let it clear, then write to them again and ask for the interest;)

Are you serious or just joking? Sorry.. LOL turns me into a confused person nowadays...

maypole

Durian

You never know, they might just pay up!:D

Millionaire

maypole wrote: »

Good news Millionaire, pay your cheque in, let it clear, then write to them again and ask for the interest;)

You know what, after this cheque clears I want nothing else to do with that company ever again.

maypole

Good idea.