New TSB Debit Card Design

danedin

Does anyone have a TSB debit card with the new 'portrait' orientation card design? Just wondering if they've started issuing these yet.

funkycredit

I've got their platinum Visa card. Replacement came Xmas eve and has the portrait look now. 

Not had bank card through yet. 

rtw_matt

I received a new Visa debit card last week to replace my soon-to-expire one and it's identical - i.e. the old version. 

stclair

I received a new card 2 weeks ago and it was the old design. It should be soon as the new card is present in all there current marketing campaigns. 

Lightning360

stclair said:

I received a new card 2 weeks ago and it was the old design. It should be soon as the new card is present in all there current marketing campaigns. 

I do like the look of the card in their adverts. Definitely better than their old one.

[Deleted User]

I got a new one a week ago. The application, confirmation and info sheet all had the vertical design - I got the old version with all the silver embossed already rubbed off. 

Do people really use TSB as their main bank? All their products seem to lack some element of quality control.

Fighter1986

dahj said:

I got a new one a week ago. The application, confirmation and info sheet all had the vertical design - I got the old version with all the silver embossed already rubbed off. 

Do people really use TSB as their main bank? All their products seem to lack some element of quality control.

Mother moved to TSB from First Direct six or seven years ago when they were offering 4~5% in-credit interest on their current account and is happy with them to this day, never had an issue. 

I recently opened a TSB account (I had some savings in a Loqbox account which I couldn't withdraw fee-free unless I opened an account with someone from their affiliation scheme). TBH, the application and account opening process felt quite smooth, I was given my account number and sort code online right away and card / other details arrived in the post within a few days, mobile app seems well polished too.

I won't be moving my main banking to them as I'm building my history with Nationwide - who I will be applying to for a mortgage in a couple of years but if it weren't for that I see no reason why I'd be unhappy banking with them. Their telephone reps seem quite on it as well. 

This was on 21st December. Card had the old design on it when it arrived. 

jackjones01

danedin said:

Does anyone have a TSB debit card with the new 'portrait' orientation card design? Just wondering if they've started issuing these yet.

I requested a replacement card on Tuesday and received it today and it’s the new portrait design. 

JRSC01

Got my new card this morning, old one had worn, so nice that the replacement had the exact same number, expiry date and code so i didn't have to remember new numbers lol! (simple request for a damaged card still in possession)

Lightning360

JRSC01 said:

Got my new card this morning, old one had worn, so nice that the replacement had the exact same number, expiry date and code so i didn't have to remember new numbers lol! (simple request for a damaged card still in possession)

It looks better in these pictures than the ones of their website, although I don't see why there is a notch on the side. Is there a reason for this?

stclair

Lightning360 said:

JRSC01 said:

Got my new card this morning, old one had worn, so nice that the replacement had the exact same number, expiry date and code so i didn't have to remember new numbers lol! (simple request for a damaged card still in possession)

It looks better in these pictures than the ones of their website, although I don't see why there is a notch on the side. Is there a reason for this?

It’s to help blind and partially sighted customers.