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Claiming for a lost parcel on credit card

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  • jsmith9
    jsmith9 Posts: 419 Forumite
    100 Posts Name Dropper
    you could contact amazon, say you used their label, the barcode of which was scanned, ask them to see what is showing their end.
  • born_again
    born_again Posts: 20,508 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    jsmith9 said:
    Normally with Amazon, once the return is scanned at eg the post office then the return is processed ie Amazon don't wait for the actual parcel to arrive before refunding you. That has been my experience anyway.
    Ahh, I hope that's not the case for me as mine has been scanned for 25 days now
    I would be contacting Amazon. As refunds are within a couple of days of the item scanned at post office. Sounds like something has gone wrong, or someone at the post office has (reallocated) the item, given they ask what is being sent.
    Life in the slow lane
  • jsmith9 said:
    Normally with Amazon, once the return is scanned at eg the post office then the return is processed ie Amazon don't wait for the actual parcel to arrive before refunding you. That has been my experience anyway.
    Ahh, I hope that's not the case for me as mine has been scanned for 25 days now
    I would be contacting Amazon. As refunds are within a couple of days of the item scanned at post office. Sounds like something has gone wrong, or someone at the post office has (reallocated) the item, given they ask what is being sent.
    I was worried about it getting pinched, I should have lied about what was in there
  • born_again
    born_again Posts: 20,508 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    jsmith9 said:
    Normally with Amazon, once the return is scanned at eg the post office then the return is processed ie Amazon don't wait for the actual parcel to arrive before refunding you. That has been my experience anyway.
    Ahh, I hope that's not the case for me as mine has been scanned for 25 days now
    I would be contacting Amazon. As refunds are within a couple of days of the item scanned at post office. Sounds like something has gone wrong, or someone at the post office has (reallocated) the item, given they ask what is being sent.
    I was worried about it getting pinched, I should have lied about what was in there
    Not a good idea when it has a battery inside...
    Life in the slow lane
  • I had to print a battery sticker for it, I was meaning not tell the post office person what was inside after someone else said about it being stolen. 

    Good news though, after pestering amazon it miraculously turned up and I have been refunded. Thank you for your help
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