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Broadband and Phone contract

Could someone please tell me my above contact  comes to a end on the 16/1/2021 and i am trying to fine out can i start looking for a new provider now or do i have to wait to the 16th Jannary 
I know that for my electricity supplier .Often says i can start looking 49 days before my contract end with no excess fee to pay but i can't fine anything about Broadband and Phone contracts on the internet so hoping someone can give me some advice please
 .

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,772 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    david1949 said:
    Could someone please tell me my above contact  comes to a end on the 16/1/2021 and i am trying to fine out can i start looking for a new provider now or do i have to wait to the 16th Jannary 
    I know that for my electricity supplier .Often says i can start looking 49 days before my contract end with no excess fee to pay but i can't fine anything about Broadband and Phone contracts on the internet so hoping someone can give me some advice please
     .

    There is no switching window for phone and broadband like you see in energy.  In energy you can leave 49 days before your deal ends.  Can't do this in phone/broadband without incurring exit fees.

    Nothing to stop you looking at any time.  However if you're happy with your current provider you may be able to haggle a new deal.
  • Mickey666
    Mickey666 Posts: 2,834 Forumite
    1,000 Posts Photogenic First Anniversary Name Dropper
    david1949 said:
    Could someone please tell me my above contact  comes to a end on the 16/1/2021 and i am trying to fine out can i start looking for a new provider now or do i have to wait to the 16th Jannary 
    I know that for my electricity supplier .Often says i can start looking 49 days before my contract end with no excess fee to pay but i can't fine anything about Broadband and Phone contracts on the internet so hoping someone can give me some advice please
     .

    There is no switching window for phone and broadband like you see in energy.  In energy you can leave 49 days before your deal ends.  Can't do this in phone/broadband without incurring exit fees.

    Nothing to stop you looking at any time.  However if you're happy with your current provider you may be able to haggle a new deal.
    . . . but you may be able to do a deal whereby the new provider pays any exit fees from the current provider.  I found that with EE when changing to BT.  BT couldn't offer me a decent deal to stay but EE beat even my existing BT deal - which is mad really because they're both the same company now (well, 'group' anyway).
    I don't think there are any 'rules' as such, just get on the phone and talk to potential providers, ask what they can offer but then tell them what you want.  If they can't oblige then find another provider.  When you've spoken with enough of them just go with the best deal.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Most ISPs say 30 days notice to cancel .
    BUT  the normal route is to sign up to new ISP within that 30 day window . New ISP handles it all including cancelling old provider .
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