Eligibility calculator says I am accepted but after applying I get refused can I complain

cymruchris

Adams18 said:

So how on earth the poster above managed to overturn a hard search I'll never know!

Every financial institution that performs hard searches has the ability to remove them again. Generally the policy is that once made, they stay, as it's an accurate record of activity. However there may be limited circumstances, either by correcting an error, or a gesture of goodwill, they might very well remove them. Hence it is very possible that person X can get one removed and person Y can't.