Easylife caution

norbrien

Had an offer from a firm called Easylife of a £10 VOUCHER and a shopping card from them that can be used to receive discounts from various shops. I could have a 14 day cooling off period if I did'nt want to continue using it.Of course the card never arrived and I had a letter 14 days later saying hoping I was enjoying using it and my 14 days was up and there was a charge of £69.95 for he upcoming year and which came out of my bank account that very day!!....I never had a chance of saying no to it.....beware of offers from Easylife!

born_again

I hope you have written back to them and said you did not receive the card, as such the 14 days has not yet started and you want to cancel and get a full refund.
I would also contact your bank and make sure they put a stop on any further payments to them, as this is a annual payment.

rosellap68

Glad I found this forum. My mum had the exact same thing happen to her earlier this year. The thing that has really got to me is that I made a purchase for her back in 2019. They therefore used my credit card details to enroll her into the scheme in March this year, which I will add had been incorrectly sold to her (their words also). My question is, was it legal for them to use my credit card details without checking with me first? My card is registered to my address and not my mum's address. I am still quite cross about this whole scenario, and they are refusing to acknowledge what they have done. I had to put a block on my credit card to ensure they didn't use it again and I have so far been refunded for one of the transactions. Should I pursue this from a legal perspective or would I be fighting a losing battle? Surely it's not right.

born_again

rosellap68 said:

Glad I found this forum. My mum had the exact same thing happen to her earlier this year. The thing that has really got to me is that I made a purchase for her back in 2019. They therefore used my credit card details to enroll her into the scheme in March this year, which I will add had been incorrectly sold to her (their words also). My question is, was it legal for them to use my credit card details without checking with me first? My card is registered to my address and not my mum's address. I am still quite cross about this whole scenario, and they are refusing to acknowledge what they have done. I had to put a block on my credit card to ensure they didn't use it again and I have so far been refunded for one of the transactions. Should I pursue this from a legal perspective or would I be fighting a losing battle? Surely it's not right.

Yes. You signed up to a continuous payment authority.