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Buying on gumtree

Are you protected if buying an item on gumtree using PayPal? Thanks 
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Comments

  • soolin
    soolin Posts: 74,438 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    ahfat41 said:
    Are you protected if buying an item on gumtree using PayPal? Thanks 
    As long as you pay for named goods you have the same protection as buying anywhere else. Do not pay friends and family though, and make sure your the goods you are buying are stated clearly .
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • jsmith9
    jsmith9 Posts: 419 Forumite
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    You are protected against INR but nothing else as far as I know. So if you collect the goods, get them home and they are defective or whatever then Paypal won't protect you.
  • soolin
    soolin Posts: 74,438 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    jsmith9 said:
    You are protected against INR but nothing else as far as I know. So if you collect the goods, get them home and they are defective or whatever then Paypal won't protect you.
    Paypal has the same rules wherever it is used, so a SNAD is possible - that's why it is important to have the goods clearly stated on the payment. Just paying for 'bag' would not be sufficient to make a claim if you bought a Chanel bag and got a Primark one. On ebay or other sites that take paypal it is easier as the invoice is mostly linked to the sale, so for instance I bought some food items last week and my paypal invoice is clearly linked to the sale on the shop site where everything I ordered is clearly laid out and specified. 

    Paypal is used for items that are posted, any seller with an ounce of sense is not going to be allowing paypal on a collected item, if collecting the issue of what can be claimed does not apply, if you buy something and can check it at the point of sale then any refunds would be subject to the business or otherwise status of the seller and would need to go through small claims. 

    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Penguin_
    Penguin_ Posts: 1,594 Forumite
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    Just a quick one, on Gumtree. I'm selling a mobile phone on there & a person has asked if they can pay by Paypal & I post (by recorded post) to them on the other side of the country. Is there anything I need to be wary of by receiving payment via Paypal?
  • forgotmyname
    forgotmyname Posts: 32,966 Forumite
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    Only if they claim its an empty box or its faulty and return you a book or something not the phone.
    Will signed for cover the insurance on your phone?


    Censorship Reigns Supreme in Troll City...

  • Penguin_ said:
    Just a quick one, on Gumtree. I'm selling a mobile phone on there & a person has asked if they can pay by Paypal & I post (by recorded post) to them on the other side of the country. Is there anything I need to be wary of by receiving payment via Paypal?
    Is your phone so special and such a fantastic deal that someone from the other side of the country would want>?
    I would be very very wary of this deal.
  • Only if they claim its an empty box or its faulty and return you a book or something not the phone.
    Yes. If they pay using PayPal, they can raise a SNAD (Significantly Not As Described) claim - and they have 180 days in which to do so. So (worst case) they could wait 179 days after payment, then raise a SNAD case, and return either your phone (which they have had 6 months free use of) or a completely different - and quite probably broken - phone, and get a full refund.
    Philip
  • Penguin_
    Penguin_ Posts: 1,594 Forumite
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    Thought as much thank you all.
  • jsmith9
    jsmith9 Posts: 419 Forumite
    100 Posts Name Dropper
    You could ask them to pay by Paypal 'friends and family'
  • jsmith9 said:
    You could ask them to pay by Paypal 'friends and family'
    No, because it’s not a friends and family appropriate payment. 
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