New shirt caused reaction on my skin, what can I do?

m1234567

I recently purchased a new shirt and after a day of wearing to work I noticed literally hundred of black dots on my skin accompanied by red patches. It was almost as though the dye from the shirt seeped into my pores. Also my arms had been stained black as the dye from the shirt had rubbed off onto them. I had the worst rash on both my arms (the only part of my skin that the shirt came into contact with) and i'm 100% sure it was due to the shirt. The rash has now gone but the tiny scars from the spots caused by the black dots remain.

I've been in contact with the place I got the shirt from and they told me they'd sent it for 'testing' and that they found nothing wrong with it and that the rash on my arms (again, the only part of my body that came into contact with the fabric of the shirt) wasn't due to the shirt. What can I do? can I get my money back? I don't want the shirt, and have no intention of wearing it anymore so am happy to send it back. Is there anything else I can do beside get in contact with the manufacturer? some sort of trading authority perhaps to stop this happening to someone else? Could I get some sort of compensation or at the very least a refund?

born_again

Did you wash it 1st before wearing?

Ectophile

I can't think of any way forward other than getting an independent laboratory to do tests and see if there are any strange chemicals in the shirt.  That will cost money, so unless you're intending to make a claim for injury, it's very unlikely to be worth it.

elsien

I’m slightly confused as to how they’ve managed to send it for testing, but you then go on to say you are happy to send it back. Which is it? 

pinkshoes

m1234567 said:

I recently purchased a new shirt and after a day of wearing to work I noticed literally hundred of black dots on my skin accompanied by red patches. It was almost as though the dye from the shirt seeped into my pores. Also my arms had been stained black as the dye from the shirt had rubbed off onto them. I had the worst rash on both my arms (the only part of my skin that the shirt came into contact with) and i'm 100% sure it was due to the shirt. The rash has now gone but the tiny scars from the spots caused by the black dots remain.

I've been in contact with the place I got the shirt from and they told me they'd sent it for 'testing' and that they found nothing wrong with it and that the rash on my arms (again, the only part of my body that came into contact with the fabric of the shirt) wasn't due to the shirt. What can I do? can I get my money back? I don't want the shirt, and have no intention of wearing it anymore so am happy to send it back. Is there anything else I can do beside get in contact with the manufacturer? some sort of trading authority perhaps to stop this happening to someone else? Could I get some sort of compensation or at the very least a refund?

Did you wash it before wearing it?

If not, then no chance of a refund, as you should ALWAYS wash new clothes before wearing for this exact very reason - chemicals in the manufacturing process can cause skin irritation. I've had this before!  

If you did, it would then more likely be your washing powder causing the problem.

neilmcl

born_again said:

Did you wash it 1st before wearing?

I agree. Other than a coat I wouldn't wear anything before it was washed beforehand.

m1234567

elsien said:

I’m slightly confused as to how they’ve managed to send it for testing, but you then go on to say you are happy to send it back. Which is it? 

they didn't test the shirt that I wore, they tested the stock of the shirt they have in their warehouse. From their email:
''It may take a few days as a lot of stock needs to be transported and tested, however, I will contact you immediately as soon as the investigation has been completed.''

Aylesbury_Duck

What outcome do you want?

theoretica

Lots of people react to things other people find fine - lactose, peanuts are famous examples, but some people can't wear wool while others can ... and it isn't anything being faulty with the item in question.

m1234567

m1234567 said:

camelot1971 said:

elsien said:

I’m slightly confused as to how they’ve managed to send it for testing, but you then go on to say you are happy to send it back. Which is it? 

I think trolls get a rash when they post nonsense on the forums.

Sorry I didn't realise you lot were the MSE police looking to verify my story. What exactly would I gain from making something like this up?? Why would I go through the effort of creating an account and making up a fake scenario, only for people like you to reply with nonsense? Please don't waste your time and mine browsing threads that you want to contribute helpfully to.

*don't want to contribute helpfully to.

photome

It’s been asked already but did you wash it before wearing?