Car registration / Finance

missile

How bizarre, never heard of that before

facade

SteveABZ_2 said:

I can't check the physical VIN on the car against the V5 as I sent the V5 away to DVLA yesterday in a panic after talking to them and as per their instructions.

Tbh, first thing I'd have done was check the VIN on the car matched the V5, but its done now.

You must chase it up, you will be lucky to get the V5 back otherwise.

I sent one back once, due to an obvious typo on the VIN, circled the VIN and wrote in the correct one and everything.

After the requisite 8 weeks, I chased it up.

Key points

1) it is enormously difficult to actually get a live person on the 'phone, write down the option number sequences you use, so you don't accidentally repeat one, as 99% of them end with a lengthy recorded message telling you to go away- and it hangs up!

2) record what you want to say.  When I eventually got through, I was passed from operative to operative, and every one wanted to know the details, I could have just kept playing it back

Eventually I got hold of the clerk buried in the cellar with the shoeboxes of first registration dockets.

Told him the problem, and he checked on his com-pu-tah. (presumably any of the legion of people I had already spoken to could have done the same)

"Oh yes," he said, "There was a typo on the V5, it has been corrected now."

"But I haven't had a new V5 yet !!!"

"Did you need one? I'll get one sent out......"

AdrianC

Put the plate into here - https://www.opieoils.co.uk/

It won't give you the complete VIN, but it'll give you enough to check it matches the car.

Penelopa.Pitstop

What about finance documents? Did you check them? There should be reg plate and VIN on them. 
When you insured the car, did you give reg plate to insurance company and they pulled up date based on that?

SteveABZ_2

Penelopa.Pitstop said:

What about finance documents? Did you check them? There should be reg plate and VIN on them. 
When you insured the car, did you give reg plate to insurance company and they pulled up date based on that?

Good call! I must get better with paperwork.. the finance docs have a VIN on it which I will check against the car this afternoon.
Re insurance, they pull their details from a DVLA system, which is giving them TT as the model. So all ok there. But put the reg into the DVLA / Gov website and it comes up as A4.
DVLA themselves tell me they have it on record as an A4.
Confusion all round.

AdrianC

SteveABZ_2 said:

Penelopa.Pitstop said:

What about finance documents? Did you check them? There should be reg plate and VIN on them. 
When you insured the car, did you give reg plate to insurance company and they pulled up date based on that?

Good call! I must get better with paperwork.. the finance docs have a VIN on it which I will check against the car this afternoon.
Re insurance, they pull their details from a DVLA system, which is giving them TT as the model. So all ok there. But put the reg into the DVLA / Gov website and it comes up as A4.
DVLA themselves tell me they have it on record as an A4.
Confusion all round.

And is it an 8S (TT) or 8K/8W (A4) VIN?

SteveABZ_2

AdrianC said:

SteveABZ_2 said:

Penelopa.Pitstop said:

What about finance documents? Did you check them? There should be reg plate and VIN on them. 
When you insured the car, did you give reg plate to insurance company and they pulled up date based on that?

Good call! I must get better with paperwork.. the finance docs have a VIN on it which I will check against the car this afternoon.
Re insurance, they pull their details from a DVLA system, which is giving them TT as the model. So all ok there. But put the reg into the DVLA / Gov website and it comes up as A4.
DVLA themselves tell me they have it on record as an A4.
Confusion all round.

And is it an 8S (TT) or 8K/8W (A4) VIN?

The VIN on the paperwork doesn't have 8S or 8K/8W in it.. am away out to compare with the VIN on the car and see if it matches.

SteveABZ_2

VIN on car matches the VIN on the finance paperwork. I tried a couple of VIN checker websites and they all show the model as a TT, as you'd expect. Just wish I still had the V5 to see what the VIN is on that. Still think this is a straightforward error / typo by DVLA when issuing a new V5 to me. In which case I have no comeback and am at the mercy of the machinations of the DVLA (during a stricter lockdown situation) and with no other transport available to me. I live in a rural area too. Nightmare!

AdrianC

SteveABZ_2 said:

AdrianC said:

SteveABZ_2 said:

Penelopa.Pitstop said:

What about finance documents? Did you check them? There should be reg plate and VIN on them. 
When you insured the car, did you give reg plate to insurance company and they pulled up date based on that?

Good call! I must get better with paperwork.. the finance docs have a VIN on it which I will check against the car this afternoon.
Re insurance, they pull their details from a DVLA system, which is giving them TT as the model. So all ok there. But put the reg into the DVLA / Gov website and it comes up as A4.
DVLA themselves tell me they have it on record as an A4.
Confusion all round.

And is it an 8S (TT) or 8K/8W (A4) VIN?

The VIN on the paperwork doesn't have 8S or 8K/8W in it.. am away out to compare with the VIN on the car and see if it matches.

Ah, OK. They must have changed the way they do their VINs.