How to make complaint against My Hermes?

t8769

Is there a government department or delivery organisation that I can use to make a complaint against My Hermes?
I cannot cancel an delivery or get a refund, there is no way to contact the company.

Thank you

davidmcn

No. If you've got a claim against them, you use the courts.

[Deleted User]

Have you tried to resolve the issue with them through resolver? 

born_again

Is this a follow on to this thread?

https://forums.moneysavingexpert.com/discussion/6224802/my-hermes-how-to-cancel-an-order-my-hermes#latest

Far better to stick to one thread on the same subject. Stops people going over the same ground.

mattyprice4004

Message them via Twitter, that's a good way of getting hold of companies.

t8769

I'll try twitter, but it seems all communication is off.