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Scottish power and Yorkshire energy

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I was a Yorkshire energy customer, and have been forced to become a Scottish power customer on a high tariff. After a few conversations with SP,  they tell me I have to wait for my account to be created, before I can switch, this could take over a month. They said I should not switch due to registration. They have such a poor customer service, how can ofgem do this, what should I do..?

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