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Currys Know How e voucher less than cost of the TV

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  • Uptown_Boy
    Uptown_Boy Posts: 296 Forumite
    100 Posts Photogenic Name Dropper
    Perhaps you're right if the Knowhow "warranty" was used ... Consumer Rights may have a different slant on this. :)
  • flyer
    flyer Posts: 2,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Uptown_Boy said:
    How much was the refund as a percentage of the original purchase price? (Since you seem reluctant to answer any other questions about price/refund value). If it was less then 60% then you've been "done" ... especially as the refund was to a voucher rather than the original payment method. (I'm presuming you didn't pay originally with a gift card/voucher).
    The original TV cost £825, and the refund was £529. They explained that as my TV was discontinued, they look for a similar spec model, in this case 49" 4K Samsung. I checked and I could get similar spec models for that sort of price.
    Even if you are a minority of one, the truth is the truth.
  • Uptown_Boy
    Uptown_Boy Posts: 296 Forumite
    100 Posts Photogenic Name Dropper
    64% equivalent ... so reasonable.
  • payless
    payless Posts: 6,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 19 December 2020 at 4:45PM
    That will ( exactly) get you the 50tu8500 .. which is a great tv , comes with a 5 yr warranty ( not sure if  from Samsung or  currys) 
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • payless
    payless Posts: 6,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Which seems fair, although did you pay extra for the warranty?
    A few years ago I got a full refund on a 4.5 yr TV from Costco... allowed me to upgrade. (although in fact the replacement Sony o/s was chunky) 
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • moneysaver
    moneysaver Posts: 836 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Peter999_2 said:

    So do Currys.    The TV I bought from them in 2017 came with a free 5 year warranty.
    Link please to current offer of 5yr warranty for all tv's

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 20 December 2020 at 12:16PM
    Currys .co.uk
    TV section

    Not sure what the poster is asking and does he want a new TV
  • bob_a_builder
    bob_a_builder Posts: 2,357 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 20 December 2020 at 12:15PM
    That Currys 5 Year warranty link  is a Search Filter 
    Enable it you get 118 results 
    Disable it you get 380 results 

    So worth checking the one you may be interested in is actually covered 
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