Tesco Tray Liners Home Delivery

Vegastare

I bought 3 laundry baskets and leave them outside with a note in one asking to place items in baskets, I get the liners and the driver lifts then out and places in my baskets - sometimes he will place another liner on top - I pay the 40 p really for ease and to aid delivery man and it ensures I have little contact, however I have never had a refusal to do so by driver.... at end of order and payment online there is a box to fill for delivery instructions and I ask for items to be left in baskets provided and then ring bell and I will acknowledge through window.
It has worked well so far.   
If you have special delivery needs due to illness age etc....speak to customer services and they will advise you.

Mickey666

makingmehappy said:

Mickey666 said:

First world problems
I’d be happy to unload the delivery van myself in order to save a 25 mile round trip to my local supermarket and an hour traipsing around the aisles, queuing for the checkout, loading everything into my car and then unloading everything from my car.
Anyway, my delivery people let me keep the crates if I want them - they’re great for garage and workshop storage

Hi Mickey666, I'm not sure what you mean by first world problems. I'm glad for you that it's more convenient to have your shopping delivered and that you have the good health and strength to be able to unload your shopping from the van. Unfortunately, my 87 and 85 year old parents no longer have that strength, indeed they are too frail now to make the 25 minute round trip to the supermarket, let alone traipse anywhere inside. Having the shopping delivered gives them the last little bit of control over their own lives, as they at least still get to choose their own shopping and what they eat. A couple of weeks ago, the young man who delivered their shopping refused to help my father to take the tray liner out of the trays when my father asked as it was too heavy for him to lift out. Luckily, this young man was unusual amongst the delivery drivers and obviously was in the wrong job, as the other drivers will take out the liners and leave on the path for my parents to take things out and move them inside at their own pace. 
I'm a bit surprised that drivers let you keep the trays, is this Tesco? I'm wondering why I'm paying more delivery prices and in prices generally to pay for the replacements for your garage storage! 

I’m sorry to hear about your parents unhelpful delivery driver.  Presumably he had to wait a lot longer as your parents emptied the crates one by one.  I hope they did it extra slowly.  In my experience of Tesco, their drivers will place the crates wherever I want them - guess not all drivers are as helpful, which is a great shame.  But at least there is the option for home delivery, which  makes things much easier than going to the shops.
Don’t worry about my impact on prices through, I’ve got enough storage crates for now.  To be honest, I was a little surprised when I asked if I could keep the crates, but my philosophy is that you don’t ask then you won’t get.  Being polite and cheerful generally helps.  Hopefully your parents will have more helpful drivers in future.

calleyw

makingmehappy said:

I'm a bit surprised that drivers let you keep the trays, is this Tesco? I'm wondering why I'm paying more delivery prices and in prices generally to pay for the replacements for your garage storage! 

I hope your comment is a joke. You honestly think a few crates is pushing up the cost of delivery.  Or did you miss the hundreds if not thousands of extra staff and the extra vans that the supermarket needs to keep up with demand and be able to cover the cost of home delivery.

Supermarkets profit margin is between 1-4% and the cost (or loss)to the supermarket for each home delivery is between £7-£15.

You do the maths.  And at the end of the day a supermarket is business not a charity. 

Yours

Calley x

maman

I'm not an experienced/regular online shopper but have used Sainsbury's and Asda in recent months. I've never heard of liners but when I read that there would be no bags provided (as I expected)  I just put boxes (and bottle carriers😉)  on the doorstep and the driver put the shopping in there.  Another poster said they used laundry baskets.  I don't see it as a problem. 

calleyw

maman said:

I'm not an experienced/regular online shopper but have used Sainsbury's and Asda in recent months. I've never heard of liners but when I read that there would be no bags provided (as I expected)  I just put boxes (and bottle carriers😉)  on the doorstep and the driver put the shopping in there.  Another poster said they used laundry baskets.  I don't see it as a problem. 

Maman,  Neither do I.  But there is always someone who has turn everything in to a massive drama.  Even when given a simple solution. Oh I can't lift and carry stuff or bend or whatever.  Well have a table outside and put some boxes on there and then you can take your time to take the items out once the driver has gone. Hardly rocket science!!!!

I only started using home delivery during lock down.  And yes it was coming in bags.  But I still put some large cardboard boxes outside the front door for the driver to put the shopping in.  Means not waiting for me and once the driver is back at the van I then open my front door and collect it.

Maybe some should be grateful for a service that makes our lives so much easier and in some parts of the world don't even have the luxury of. Still moan about the cost of it but for me for someone to pick and pack and deliver my food.  Its worth every penny and I am very grateful to the staff doing the job.

Its been a horrible 9 months but why people want to spend their life moaning about it instead of trying to make the best of it I don't know. This year has been hard and has shown the difference between the people who only think of themselves and those who think in terms of local community and society in general.

I know it's a little bit early but Merry Christmas/Happy holidays (if you don't celebrate) to everyone.  No matter how you are spending it.

Yours

Calley X

badger09

Agree with all those who say, basically, a slight inconvenience is a very small price to pay for the huge benefit of home deliveries.

I don't mind the Tesco liners. They're fine unless full of bottles/jars/tins in which case they're impossible to lift, even for a reasonably fit 70 year old. None of our fantastic delivery drivers  - both Tesco & Sainsbury, have objected to waiting a few minutes while I decant into smaller bags/boxes. 

We're also finding the liners very useful for taking donations to charity shops, junk to the tip and wrapping/packing for imminent house move. Every little helps - thank you Tesco 

maman

calleyw said:

maman said:

I'm not an experienced/regular online shopper but have used Sainsbury's and Asda in recent months. I've never heard of liners but when I read that there would be no bags provided (as I expected)  I just put boxes (and bottle carriers😉)  on the doorstep and the driver put the shopping in there.  Another poster said they used laundry baskets.  I don't see it as a problem. 

Maman,  Neither do I.  But there is always someone who has turn everything in to a massive drama.  Even when given a simple solution. Oh I can't lift and carry stuff or bend or whatever.  Well have a table outside and put some boxes on there and then you can take your time to take the items out once the driver has gone. Hardly rocket science!!!!

Thanks. I thought I was missing the point somewhere. I'd assumed that the 'no bags' thing was just a further step in doing away with carrier bags for environmental purposes rather than anything to do with Covid.

nescient

calleyw said:

makingmehappy said:

I'm a bit surprised that drivers let you keep the trays, is this Tesco? I'm wondering why I'm paying more delivery prices and in prices generally to pay for the replacements for your garage storage! 

I hope your comment is a joke. You honestly think a few crates is pushing up the cost of delivery.  Or did you miss the hundreds if not thousands of extra staff and the extra vans that the supermarket needs to keep up with demand and be able to cover the cost of home delivery.

Supermarkets profit margin is between 1-4% and the cost (or loss)to the supermarket for each home delivery is between £7-£15.

You do the maths.  And at the end of the day a supermarket is business not a charity.  

I hope your post is a joke.

Do you honestly think that supermarkets pay £7-£15 per delivery out of their own pocket? Or that they upped their home deliveries during the pandemic just for the kudos? If you do you're incredibly naive. Home deliveries are a for-profit venture.

As for the crates, of course giving them away pushes up the cost of delivery! Unlike carrier bags or the infamous tray liners (which cost nowhere near the 40p customers are levied for them) the value of a delivery tray is anywhere between £1 and £5, depending on its age and your buying power. So supermarkets who give them away are definitely adding to their delivery costs - which is why they don't usually give them away.

You do the maths. Supermarkets are indeed businesses. ;-)

nescient

maman said:

calleyw said:

maman said:

I'm not an experienced/regular online shopper but have used Sainsbury's and Asda in recent months. I've never heard of liners but when I read that there would be no bags provided (as I expected)  I just put boxes (and bottle carriers😉)  on the doorstep and the driver put the shopping in there.  Another poster said they used laundry baskets.  I don't see it as a problem. 

Maman,  Neither do I.  But there is always someone who has turn everything in to a massive drama.  Even when given a simple solution. Oh I can't lift and carry stuff or bend or whatever.  Well have a table outside and put some boxes on there and then you can take your time to take the items out once the driver has gone. Hardly rocket science!!!!

Thanks. I thought I was missing the point somewhere. I'd assumed that the 'no bags' thing was just a further step in doing away with carrier bags for environmental purposes rather than anything to do with Covid.

You're both missing the point - in assuming that all home delivery customers are capable of toting a week's shopping in a plastic sack that has no handles.

My 87-year-old disabled mother has such debilitating arthritis in her shoulders that even lifting a cup of tea causes her great pain. Because of other ailments she can't bend for fear of falling - because she can't get herself up again. There are hundreds of thousands of people in the UK just like her; they're called 'the disabled'.

Imagine then how she felt when her Tesco deliveries suddenly changed a month ago; from individual carrier bags (that she could just about drag into her kitchen with her walking cane, one at a time) to a single tray liner holding 20+ kg of goods?

So, just put a table outside with a few boxes on it? Really? Ever tried carrying a box one-handed because you need your other hand on your cane to stay upright? And what happens if it's raining or blowing a gale or snowing? How does a table and boxes help a disabled person ship in a week's or a fortnight's worth or shopping in those conditions?

Neither of you - like many other people on this forum - has given a thought to people less able-bodied than yourselves. Not to worry though, because you'll be in the same condition one day; it's nature's guarantee. So when you're old and frail and can't even grip a cuppa, just remember your ignorant comments here, and don't turn your new-found disabilities into a massive drama. ;-) 

Doc_N

nescient said:

maman said:

calleyw said:

maman said:

I'm not an experienced/regular online shopper but have used Sainsbury's and Asda in recent months. I've never heard of liners but when I read that there would be no bags provided (as I expected)  I just put boxes (and bottle carriers😉)  on the doorstep and the driver put the shopping in there.  Another poster said they used laundry baskets.  I don't see it as a problem. 

Maman,  Neither do I.  But there is always someone who has turn everything in to a massive drama.  Even when given a simple solution. Oh I can't lift and carry stuff or bend or whatever.  Well have a table outside and put some boxes on there and then you can take your time to take the items out once the driver has gone. Hardly rocket science!!!!

Thanks. I thought I was missing the point somewhere. I'd assumed that the 'no bags' thing was just a further step in doing away with carrier bags for environmental purposes rather than anything to do with Covid.

You're both missing the point - in assuming that all home delivery customers are capable of toting a week's shopping in a plastic sack that has no handles.

My 87-year-old disabled mother has such debilitating arthritis in her shoulders that even lifting a cup of tea causes her great pain. Because of other ailments she can't bend for fear of falling - because she can't get herself up again. There are hundreds of thousands of people in the UK just like her; they're called 'the disabled'.

Imagine then how she felt when her Tesco deliveries suddenly changed a month ago; from individual carrier bags (that she could just about drag into her kitchen with her walking cane, one at a time) to a single tray liner holding 20+ kg of goods?

So, just put a table outside with a few boxes on it? Really? Ever tried carrying a box one-handed because you need your other hand on your cane to stay upright? And what happens if it's raining or blowing a gale or snowing? How does a table and boxes help a disabled person ship in a week's or a fortnight's worth or shopping in those conditions?

Neither of you - like many other people on this forum - has given a thought to people less able-bodied than yourselves. Not to worry though, because you'll be in the same condition one day; it's nature's guarantee. So when you're old and frail and can't even grip a cuppa, just remember your ignorant comments here, and don't turn your new-found disabilities into a massive drama. ;-) 

Absolutely - spot on.  I know from personal experience how impossible these liners are for older or disable people to deal with - and that includes many of the people currently shielding from Covid-19 who have no real alternative to deliveries from supermarkets.  Waitrose still offer bags, and I believe most if not all the other do too.  Tesco refuses to budge on this though - despite having the arguments pointed out to them - while all the time claiming that they always take customer feedback into account.  They don't - it's presumably quicker for drivers to dump a huge tray liner or two, rather than a load of manageable bags.

Nothing whatever to do with the environment - these things are enormous, and certainly save no plastic, but my guess is that it's also to do with the fact that they still charge 40p - the equivalent of 8 bags - for just one tray liner which should be charged at 5p.

Having on more than one occasion had food spoiled by heavy items being dumped on top of fragile items (such as fruit or cream, splattered everywhere) I loathe these abominations.  The only winner is Tesco.