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A SHADE GREENER SOLAR PANELS, LEASE CONTRACTS, & LEASE SALES MEN FALSE PROMISES, ASG COMPLAINTS

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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 11 October 2021 at 2:03PM
    May be better posted in the Energy forum , more clued up users .
    Unless the post is just a Vent  or a warning or praise .
  • Ectophile
    Ectophile Posts: 7,979 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper

    Hi All.

    I have had my Solar Panels from A Shade Greener since December 2012, I was told by the company that I would get FREE electricity during DAY LIGHT hours, giving me a saving of around a third of my electricity bill. NO such luck. I had a very bad time around the end of 2012 and the middle of 2013, poor health, Heart related. So I hadn't taken much notice of the so called saving we were 'getting'. Years have passed and my energy provider whom we have been with for the duration, sends us notices that our direct debit is going up by such and such. I phone them and I am told that I am paying for the electricity that I am using, but I say that I have solar panel so I shouldn't be paying the same in the summer as the winter. No one can get their head around that concept, as a consequence I have paid full 'whack' for years. Now that I'm getting on and in very poor health. I thought that it was time to 'get on top' of this problem, once and for all. I phoned ASG. once I managed to find a number for them their original number and address no-longer exists. I told them of my problem, and I was re-assured that my panels were generating electricity as promised when I had them fitted. They gave me a website to look at where I could see how much power we were generating and how much we were using. It looked really impressive; we were generating loads of power. Our energy provider still says that we are paying the right amount every month. Upon further investigation I found from my supplier that a 'third' party was being paid for the 'extra' power being generated. On confronting ASG I was told that that team doesn't work here anymore, so they knew exactly what I was talking about. They have made all of the excuses possible as to why I am paying so much for my electricity, the cost of the standing charge keeps going up as does the cost of power.

    I am at my 'wits end', can someone please enlighten me. It's driving us nuts along with sleepless nights.



    The deal is that you get the daytime electricity and they get the subsidies. That's always been the case.

    Everybody's electricity bills are going up. So you will be paying more for your evening electricity, like anyone else. Electricity companies prefer to estimate how much electricity you use over a year, and bill you in equal installments every month.

    It doesn't sound like there's anything wrong to me.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • Eh, Martin Lewis, ASG is a Lease changing hypocrital firm, 
  • As to contractual obligations "Lease contract" this company are akin to the Kray Brothers organisation years past, they think of any way possible of getting out of their contracted obligations, Never Ever get solar panels off ASG/ASGM
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