Fast pressure drop in central heating system.

skycatcher

Note... They did not reinstate floor following the work, they found, exposed and stopped the leak. They would come back to do the reinstatement but that would be an addition cost. Just thought I should be clear about that. I must say though that they were very clear and up front about charges and certainly weren't trying to spin it out. My pressure is holding rock steady, so glad to get it sorted before Christmas. It was a relief to have a good experience and there was no way anyone was going to find that leak without their gear!

Jeepers_Creepers

Fair do's, skycatcher.

I've read quite a number of threads on this and other forii about leaks in hidden or unknown places. The one thing they have in common is that it's a nightmare scenario for most folk as they literally haven't a clue where the leak could be from and what damage it could be causing, and all they can see is 'tear your hair out' frustration and disruption.

So it's good to know there's a company that will be 'upfront' as you say, but who are also clearly competent in their work.

(My bro needed a bath-shower mixer fitted a couple of years back and called out Pimlico Plumbers. The guy came out and sat on the edge of his bath for almost an hour reading Mira's instructions before even beginning the job - that was £200 straight off. And then he didn't seal it against the bath ledge properly which resulted in leaks ending up under the bath and in the flat below, which subsequent visits failed to locate. By the time someone - perhaps Mira themselves - had ID'd the daft error, the bill was - I'm not kidding - £1k. I think he fought them over this.)

Forri - I know, I know... :-(

Mickey666

skycatcher said:

Note... They did not reinstate floor following the work, they found, exposed and stopped the leak. They would come back to do the reinstatement but that would be an addition cost. Just thought I should be clear about that. I must say though that they were very clear and up front about charges and certainly weren't trying to spin it out. My pressure is holding rock steady, so glad to get it sorted before Christmas. It was a relief to have a good experience and there was no way anyone was going to find that leak without their gear!

Check your home insurance.  The actual fault is unlikely to be covered (that would typically be wear and tear) but the DAMAGE caused by the fault or in repairing the fault quite likely will be.

skycatcher

Mickey666 said:

skycatcher said:

Note... They did not reinstate floor following the work, they found, exposed and stopped the leak. They would come back to do the reinstatement but that would be an addition cost. Just thought I should be clear about that. I must say though that they were very clear and up front about charges and certainly weren't trying to spin it out. My pressure is holding rock steady, so glad to get it sorted before Christmas. It was a relief to have a good experience and there was no way anyone was going to find that leak without their gear!

Check your home insurance.  The actual fault is unlikely to be covered (that would typically be wear and tear) but the DAMAGE caused by the fault or in repairing the fault quite likely will be.

I did check and my excess is £350 but it might be worth considering if the reinstatement costs are high. The leak company did say they deal a lot with insurance companies!

skycatcher

Just to finish this off...
Contacted insurance and today they sent out a loss adjuster. He has stated that it will take £4k to put right the damage.  It will need a dehumidifier, new laminate flooring, new skirtings then repainting of 2 rooms.
Not looking forward to the upheaval!

Jeepers_Creepers

£4k! Good lawd.

Them's insurance rates, right enough...