How long for Marcus account to reflect changes?

I'm starting to get just a little bit nervous. 24 hours ago now, I transferred a significant 5 figure sum into my Marcus account, but it is still not showing (24 hours later). What experiences do people have, I seem to remember it only taking a few minutes to update previously. The money left my other account immediately. I don't see why it should take so long to update? All my other bank accounts (HBOS, Starling etc) update literally instantly.
«1

Comments

  • msallen
    msallen Posts: 1,494 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Its usually pretty much immediate for me.
    I take it you did send it from your linked account?
  • msallen said:
    Its usually pretty much immediate for me.
    I take it you did send it from your linked account?
    Yes from my linked account. 
    Ok that's a bit worrying...
  • Hi,
    from Marcus:
    How long a transfer takes 

    When you add money by bank transfer, it should arrive in your Marcus account as soon as we’ve received it. This tends to be within two hours if your linked account provider uses Faster Payments. You’ll start earning interest on the same day we receive your money.

    If you add money using a bank transfer over the weekend, it could take until the end of Monday to show in your Marcus account depending on when we receive it.

  • Oh, until Monday! Pffft. What is this 1994? 
  • RG2015
    RG2015 Posts: 6,043 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    I have not used Marcus since the rates went down, but from my recollection, they never posted over the weekend. I would expect your transaction to appear in Marcus on Monday dated 12/12/20.
  • RG2015 said:
    I have not used Marcus since the rates went down, but from my recollection, they never posted over the weekend. I would expect your transaction to appear in Marcus on Monday dated 12/12/20.
    Is there something much better RE: rates? I only check every year or so. Can't be bothered chasing tiny wins. But then if there is something significantly better? 
  • RG2015
    RG2015 Posts: 6,043 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    RG2015 said:
    I have not used Marcus since the rates went down, but from my recollection, they never posted over the weekend. I would expect your transaction to appear in Marcus on Monday dated 12/12/20.
    Is there something much better RE: rates? I only check every year or so. Can't be bothered chasing tiny wins. But then if there is something significantly better? 
    Not at the moment, 0.50% is about the going rate. I am lucky enough to have opened a Skipton easy access account in September at 1.20%.
  • Even over a weekend I've never had a problem between NatWest/Marcus either way but (sadly?) never of a 5 figure sum. Four maybe.
    I'm writing a book on plagiarism. It wasn't my idea.
  • ZeroSum
    ZeroSum Posts: 1,182 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    edited 13 December 2020 at 11:26AM
    Sometimes they do site maintenance over weekend which causes delays.

    Personally if I was transferring a large amount, I'd do it on a weekday, so that it should appear straight off & can contact bank if not rather than waiting a couple of days



  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 December 2020 at 11:36AM
    Oh, until Monday! Pffft. What is this 1994? 
    Weekends are non working days. Never been any different for banks. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.8K Work, Benefits & Business
  • 619.6K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.