Paid higher price than box states

smoggynal

Good Evening,
I have purchased a pair of trainers from sports direct online, I paid £45 + £4.99 delivery. Upon arrival I have looked on the box and there is a large sticker on the side that states SALE was £49.99 now £35. I have emailed asking why I have been charged £10 more than the price stated on the box also attached a photo show price and invoice. Would anyone know if I am likely to be refunded £10 or told to jog on (pardon the pun).
Thanks in advance.

Dazed_and_C0nfused

Careless of them but and can understand you being cheesed off but you have got what you agreed to pay for.

At the end of the day prices go up and down all the time.

You could always return them.

Aylesbury_Duck

No harm in asking but they'll probably refuse, you also have the option of returning them and seeing if you can buy them at the other price.  

cymruchris

Very much an error - they'll probably only offer a full refund on return though rather than a partial refund - but no harm asking. 

[Deleted User]

If the box had said £55 on it would you have sent them the difference?

Sandtree

https://forums.moneysavingexpert.com/discussion/6223173/jd-sports-online-order-clothes-have-tags-cheaper-than-i-paid

Same question asked yesterday on a different item of clothing

smoggynal

camelot1971 said:

If the box had said £55 on it would you have sent them the difference?

Thought this was about saving money, thanks so much for your useful input, I hope this offers you the attention you are craving. Have a good Christmas.
Regards

smoggynal

Thanks everyone else for useful and helpful replies its appreciated.