New tiled roof/Main house roof replacement with 10 Year Insurance backed guarantee

bristolleedsfan

Terms I have used are that used on quotes by roofing companies for same work

10 year Insurance backed guarantee received wrong postcode,Insured works stated to be "Tiling" (Job No)  No Job number actually stated

After a month and several chaseups including complaint to Competent Roofer, reissued paperwork with correct postcode still states insured works "Tiling" (Job No) which i see as attempts to dumb down guarantee ( We all know guarantees often not worth paper written on) 

The way I see it is when some damaged/broken tiles get replaced that would constitute "Tiling"

Should I pursue to get Insured works stated on policy schedule as New tiled roof/main house roof replacement or should I leave it as it is, I am thinking if house got sold after say 5 years what would vendors solicitor make of such a minimal Insured works description

TIA

TELLIT01

I would check with the insurer to see if 'tiling' is an appropriate description for them if the reality is that tiles, battens and felt were replaced.

Thrugelmir

Did the work undertaken require planning permission? 

bristolleedsfan

Thrugelmir said:

Did the work undertaken require planning permission? 

Was done through Competent Roofer Scheme who automatically notify Building Control and issue Buildings Regulation Compliance Certificate,  Tiles, Battens and Felt were replaced with Code 4 lead to chimney

Roofing company only issued written guarantee after I asked for it this is what I got for benefit of thread discussion, I am thinking about if house got sold say after 5 years what vendors solicitor take on it would be, unlikely guarantee would ever be called upon

Main House Roof.

Materials.

The customers will have the benefit of any manufacturer’s guarantees in respect of materials used.

Workmanship.

The roof at the above address is guaranteed for a period of 10 years from the above date, should there be after installation a defective fault by reason of our fixing procedure, we will repair free of charge to the customer that section of roof in question.

Conditions.

a.The customer taking all reasonable measures to maintain the roof in a serviceable condition.

b.The customer advising the installer in writing of any leaks within 10 days of discovery, in the event of the claim being invalid the customer agrees to pay the installer a call out charge for a survey and provision of a report.

c.This guarantee shall be in respect of the service life of the installation in relation to the effects of normal weather conditions. It shall not apply if damaged by other means, such as subsidence, vandalism or tampering of any kind or excessive foot traffic over areas not previously stated by the customer to be used for this purpose.

d.Excludes any consequential loss.

e.The invoice paid in full.

f.This guarantee is transferable

TELLIT01

Did you have a detailed quote before the work was done?  If so, keep that with the insurance policy as proof of work should it be required.

bristolleedsfan

TELLIT01 said:

Did you have a detailed quote before the work was done?  If so, keep that with the insurance policy as proof of work should it be required.

Yes did get detailed quote before work was done, I have acted on your initial reply and emailed this to Certass who are appointed rep of GPI Ltd, and copied roofing company and competent roofer into communication,  thanks for your input

Today I finally received documentation with correct postcode, Insured Works still stated as "Tiling(Job No) with no job number stated

I require the Insurer to either re-issue the documentation with apparent more relevant Insured works namely new tiled roof or Main House Roof Replacement or confirm to me in writing that 'tiling' is an appropriate description when  reality is that tiles, battens and felt were replaced with Code 4 lead to chimney

I look forward to a response to this please